"USB Device Not recognized" error keeps popping up and USB devices do not work
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For anyone else that may be having this problem at the date I am making this comment and are running windows 8.1 there is an update that fixes it!
http://support.microsoft.com/en-us/kb/3013769#fixed_issues
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I am sorry we were not able to resolve your issue for you at this time. However, if your operating system needs to be re-installed and you do not have a copy of Windows, you will need to contact the manufacturer of your computer for assistance. Normally OEM's place the Windows OS in a recovery partition with instructions on how to mke a CD or DVD from those files.
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Gloria
Microsoft Answers Support Engineer
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Question Info
Last updated March 8, 2023 Views 468,601 Applies to: