Hi,
I have a Dell Desktop running Windows 7 and it has been crashing (frozen zig zag pattern on the screen, and BSOD), or rebooting automatically over the past couple of weeks.
I thought it may be a virus, however, I have Norton Security running 24/7, and I have performed multiple full scans in recent days, but it has not found a single threat or virus. So, I am thinking that it may be a hardware and/or software problem.
I have uploaded the 2 files from the Minidump folder (48 KB zipped), and the Memory.Dmp file (130 MB zipped) from the Windows folder, onto Skydrive. Please find the links below:
*Minidump Files:
https://skydrive.live.com/redir?resid=35C58FD60AEE0939!120&authkey=!AAmedjqxdfgEjNw
*Memory.Dmp File:
https://skydrive.live.com/redir?resid=35C58FD60AEE0939!121&authkey=!ACXBM1P7LFuG5M0
I also found 4 other dump files relating to internet explorer, in my Norton (Internet Security) directory. Please advise if I should upload them.
I would appreciate it if you could please help.
Regards,
Kunal