Error: 0x8004005 & HERESULT : 0x80073CFE windows store not work after upgrade windows 8.1 pro.

Hi Dhirenshethia,

I suggest you to try the following steps and  check if it helps. We appreciate your effort to resolve the issue.

Method 1: Run the Modern User Interface App troubleshooter and check if it helps.

Please go through the following link for troubleshooting.


What to do if you have problems with an app:

http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app

Note: Please click on the troubleshooter link, download the file save it and run the troubleshooter:

Method 2:

If the issue persists, I suggest you to refer to the following Microsoft article and check.

Why can't I find or install an app from the Windows Store?

http://windows.microsoft.com/en-IN/windows-8/why-find-install-app-windows-store

Method 3:

Temporarily disable antivirus or security software.

Temporarily disable antivirus software or any security software installed on your computer.

Warning: Security software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 4:

If the issue persists I suggest you to place the computer in clean boot and check for any software conflicts. You can perform the following troubleshooting steps and check if it helps.

You may follow the article mentioned to perform a clean boot.

Perform a Clean Boot

Follow the instructions (Step 1 for Windows 8) given in this link to perform a clean boot:

http://support.microsoft.com/kb/929135

Note: After performing the troubleshooting steps in clean boot, follow these steps to return the computer to Normal startup mode.

a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) On the General tab, click the Normal Startup option, and then click ok.
d) When you are prompted to restart the computer, click Restart.

Hope this helps. If you are facing the issue with Windows Store or if you face any Windows issues in future, let us know and we would be glad to assist you

Thanks Karthik,

I apply all your given method but till I am facing same problem.

when I try to open store apps its saying "something happened......"

I am also unable to do changes in setting of store. (i.e. when I select setting & clicking on option "Your Account" , "Preferences" or "App Update" nothing happened, screen remain as it is)

I think I am unable to change settings of store also.

please give me solution.

I try all methods given by you but till I have same problem

Hi Dhirendra,

Thank you for the update.

I would suggest you to re-register the store app and check. Refer to the following article to do so.

Fix Store App in Windows 8.1

http://blogs.msdn.com/b/notime/archive/2013/10/21/10458031.aspx

Let us know about the status of the issue.

hi Tadasha,

There is only one solution of this problem, you have to re-install windows 8.1 pro.

I face this problem since last 2 month and tried every things available on Microsoft solutions site, even I called up toll free number of Microsoft also, but nothing help to solve this problem.

at last I download and create image disk of windows 8.1 pro and reinstall windows 8.1.

Now my windows8.1 pro running very well. so don't bother and don't west your valuable time and go for re-install windows 8.1.

Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014.

http://support.microsoft.com/kb/2911106/en-us

"Refer to the following link"....!

What's that got to do with this problem?

That Rollup update fixes 4 issues with the windows store, and if you read the detail, not one of them comes even close to the issue Jon Obrien, I and others are having.

Which to clarify, is getting error  0x80073CFE when trying to re-register the Windows Store after it has apparently broken after upgrading to 8.1

So please when responding, do make sure you actually read the posts.

Well I'm certainly not reinstalling Windows just so I can get the Windows Store to work. I guess I'll just have to use Play or App Store on my other devices and see if they want my money instead......

Thanks,

Hi Stexxen,

Thank you for the feedback. We apologize for the inconvenience caused to you.

The error 0x80073CFE indicates a connectivity issue. Please send more information about the issue you facing to assist you further.

1. Are others apps working fine?
2. Which command did you use to re-register the Windows Store?
3. What are troubleshooting methods you have tried to fix the issue?

Thanks for getting back to me.

But according to your own documentation

http://msdn.microsoft.com/en-us/library/windows/desktop/hh973484%28v=vs.85%29.aspx

0x80073CFE indicates that package repository is corrupted.

You are probably referring to 0x80072EFE.

Although I don't think I should be pointing this out to a "Microsoft Support Engineer"