Hello.
I can connect to xbox live but when i try to download a demo from marketplace i get the message : Can't perform this action now. Please try again later.
Also when i tried watching a movie through a portable device i had to do an update but i couldnt get that update done. same message
Same thing happens when i try purchasing xbox gold membership.
This is nervebreaking because online gaming is the main reason i want to play this console...
What Country/State/Province do you live in?
Greece / Athens
Modem brand & model number:
Router brand & model number: ZTE ZXV10 W300 / Thomson TG 585 v7
Network Connection Type: Wireless
If Wireless, what type of encryption are you using?
WPA-PSK Version:WPA+WPA2
Things you have tried: Well as you can see i have tried two routers. I have tried port forwarding the xbox live ports required on both routers. I have used ethernet cable. I have set static IP on the xbox. I have disable all firewalls.
Is UPnP Enabled? Yes
Is NAT Type Open? Yes
Any Error Codes you encounter: from ZTE router
W: 0000 - 0021 X: 0000 - 000D Y: 20A8 - 4800 Z: 0000 - 0000 ID: FFFF - FFFF. from Thomson router W: 0000 - 0021 X: 0000 - F001 Y: 20A8 - 4840 Z: 0000 -
0000 ID: FFFF - FFFF .
What type of internet do you have? DSL
Who is your ISP(Internet Service Provider)? On Telecoms (ON S.A.)
When you run "Test Xbox LIVE connection" what is the exact message shown on screen?
No particular messages on the screen . I just get error status reports.
My ISP told me he cant open port 80 for my ZTE router (ISP's
default router) becuase they are using that port for the web interface of the router .when i try to forward that port on my router i get an error something
about a default ip on the
dhcp table
Then i tried my other router the Thomson one and i forwarded xbox live ports properly but still no sucess whatsoever.
So at first i thought it was the ports but now im not so sure since i've tried 2 different routers. I will try doing this at my friends house see if its a connection problem or xbox's fault.