Hi,
1) Could you provide us the exact error message?
2) Did it work fine before?
I would suggest you to try the steps provided below and check if it helps.
Method 1: Try to run the Diagnosing basic problems with DirectX from the link below:
http://windows.microsoft.com/en-us/windows7/Diagnosing-basic-problems-with-DirectX
Method 2: Try to set your computer in
Clean Boot state and check if the same issue occurs.
By setting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:
http://support.microsoft.com/kb/929135
Note: After clean boot troubleshooting step, follow
Step 7 in the provided link to return your computer to Normal startup mode.
http://support.magellangps.com/support/index.php
Additionally, get in touch with Vantage point software vendor and/or post your question in the Magellan support.
Hope this information is helpful.
