Elder Scrolls Online - Unable to login, server timed out
Hi,
I've just come back to playing the Elder Scrolls Online, or have tried to, but I get timeout after timeout trying to actually login. Eventually the game will work OK and is fine once it lets me connect, but it can take a *lot* of attempts.
Any ideas?
Every other game works fine, I've no issues with Xbox Live other than Elder Scrolls and my internet connection is more than good enough.
We apologize for the inconvenience this has caused but rest assured we are here to help, first things first we suggest clearing out the consoles caches since when they get full might cause this type of
errors.
How
to clear Game Cache on the Xbox One:
Settings
System
Storage
Clear
Local Saved Games
Yes
and Restart
To clear the Network Card Cache (alternate MAC address)
Settings
Network
Network Settings
Advanced settings
Alternate MAC Address
Clear and restart
IF
THE CONSOLE IS CONNECTED TO THE INTERNET
no progress or purchase data will be lost, what we accomplish by doing these steps would be to resync the profile to the cloud getting rid of any corruption as a byproduct.
Give
these steps a shot and let us know if we can further assist in this or any other issues or inquiries!!
Thanks again for being the best part of our Xbox team!
Czy ta odpowiedź była przydatna?
Przykro nam, że nie udało się Ci pomóc.
Świetnie! Dziękujemy za opinię.
W jakim stopniu zadowala Cię ta odpowiedź?
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