IHeartRadio App keeps crashing at start

I launched the iheartradio app for the first time today and after the initial connection to your iheart account page the app would try to play a station immedietly (not allowing me to select a station) and then force closed and went back to the XO dashboard. I tried to launch it again, it would try to play the same station then crashed again. I uninstalled, then reinstalled twice, however the app continued to crash. I know this app was released today, however is anyone else having the same problem?

Can you try powercycling the console by holding the power button on it for 10 seconds until it shuts down to see if that helps?

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Tried doing that a few times however i'm thinking that it may have something to do with my iheartradio account. Not sure though, gonna keep trying a few more things to see if itll work.

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Hi MrLordIncognito,

Can you send us a message by going to iHeartRadio.com/XboxHelp so we can get some more information on what is going on?

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Done :) thanks for looking into this.

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I currently need assistance my Xone has similar troubles

I tried troubleshooting

Even called for help no results

Nothing helps, my Iheart radio app keeps crashing

Can someone Please help me

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Hey there FreakyFish39082,

I'm sorry to hear about the issue. Since this thread is a bit old, I would suggest creating a new thread detailing what you're experiencing. This way you'll have the opportunity to receive support catered to you from our community. Thanks in advance!

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Last updated September 22, 2023 Views 1,348 Applies to: