Cannot upgrade to adult account

I recently turned 18. 18 is the requirement to upgrade your child account into an adult account, but the problem is, that i will not allow me to. When i go to upgrade my account to an adult account it's asking me for a credit card. i have my parents credit card on my account currently, but it's asking me for another, and i cannot remove my parents credit card from my account, which would be ideal since I dont want them to pay for my Xbox live annually which i want to do by time cards.  So pretty much i'm asking could i get my account upgraded to an adult account and get my parents credit card information removed from my account .

you can just enter the same creditcard the promotion will still go thru

as long as the creditcard is not on an active membership (adult account promotion doesn't count()

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Just curious as to why I need to keep credit card information on my account, because i only used it the one time because of the 20% off sale.  Could it be because the fee is charged after the 13 months? Oh, and because the fee is charged annually, so once these 13 months are done, i dont want it to recharge on my parents credit card since there is no option to make it not re subscribe on the credit card ( that i can see)

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Last updated August 18, 2021 Views 9 Applies to: