In the middle of playing, connection lost. Walked through every trouble shooting option however still unable to get connection. Any one able to help? Thanks
May 10, 2024
Xbox Forum Top Contributors:
SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅
April 9, 2024
Contribute to the Xbox forum!
Click here to learn more 💡
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
Can not connect :(
This thread is locked. You can vote as helpful, but you cannot reply or subscribe to this thread.
Report abuse
Details (required):
Thank you.
Reported content has been submitted
What Country/State/Province do you live in? USA, Florida
Modem brand & model number: Motorola/Sb5100
Router brand & model number: DLINK Model - DIR615
Network Connection Type: Wireless
If Wireless, what type of encryption are you using? WPA/WPA2
Things you have tried: Xbox support troubleshooting solutions
Is UPnP Enabled? Unk
Is NAT Type Open?Unk
Any Error Codes you encounter: no
What type of internet do you have? DSL
Who is your ISP(Internet Service Provider)?Road Runner
When you run "Test Xbox LIVE connection" what is the exact message shown on screen? "There's a problem with your connection"
Report abuse
Details (required):
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hey mate, what game are you being disconnected in? Were you able to reconnect after losing your connection? Please provide as much info on the issue as possible.
Report abuse
Details (required):
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Have the old xbox an can't conect what so I do
Report abuse
Details (required):
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Please make a new post with this info.
Report abuse
Details (required):
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated August 18, 2021 Views 2 Applies to: