Hi Srinivas,
Thank you for posting the query on Microsoft Community and we are glad to assist you on this issue.
As per the issue description, it seems like you are unable to play HD videos on YouTube and the laptop is not able to detect the camera.
I would like to gather some information on this issue to help you in a better way:
1) Which version of Internet Explorer are you using to play to HD videos on YouTube? Is it the Modern version or the desktop version of Internet Explorer?
2) Do you get any error message when you try to play the HD videos on YouTube? If yes, what is the exact error message that you get?
If you are using Modern version of Internet Explorer to play the HD videos on YouTube, I would suggest you to play the videos on desktop version of Internet Explorer. Check if it helps.
If you are already using the desktop version and you are facing this issue, then, let’s try managing the add-ons and check if it helps.
You can try the methods:
For issue related to HD videos on YouTube:
Let’s follow the methods according to resolve this issue:
Method 1:
I would suggest you to manage add-ons which are required to play some videos online on Internet Explorer 10. You can refer to the link to do so:
“Videos won't play or WebPages won't display correctly”
Method 2:
If the issue still occurs, then let’s view the website in compatibility view and check if the same issue occurs again.
I would suggest you to add the address of the website in compatibility view options for Internet Explorer browser.
You can follow the steps to add the website in compatibility view:
a) Open Internet Explorer 10 on the desktop.
b) Press Alt key on the keyboard to enable the menu bar.
c) Navigate to Tools tab.
d) Click on Compatibility view settings.
e) Add the address of the website in the box present besides Add option.
f) Click on Add.
g) Click on Apply.
h) Click on OK.
Check if you are able to play the videos on YouTube while using Internet Explorer.
For issues related to camera on the laptop:
Since, the laptop is not able to recognize the camera on the laptop, let’s run the hardware and device troubleshooter and check if it helps.
Please follow the methods to try and resolve this issue:
Method 1:
I would suggest you to run Hardware and Devices troubleshooter for Windows 8 and check for the issue.
Note: Hardware and Device troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.
Please refer to the link below:
Follow the section “Run the Hardware and Devices Troubleshooter”.
Method 2:
I would suggest you to download the software patches for the specific model of Sony Vio laptop from the Sony website.
You can refer to the link to download and install the software patches for the specific model of the laptop:
Check if you get the required drivers for the camera and if it helps to detect the camera on the laptop.
Method 3:
I would suggest you to download the driver for the camera for Windows 7 Home Premium and install the driver in Windows 7 compatibility mode.
Here’s the link to download the driver for the camera device:
Select the operating system and choose the required driver from the driver list.
You can follow the steps to install the driver in Windows compatibility mode:
Step 1:
Uninstall the current version of the camera driver on the laptop:
Note: Please make sure that you have downloaded the latest version of the camera driver from the
manufacturer website before uninstalling the current version of the camera driver from the laptop.
a) Press Windows and x together on the desktop screen.
b) Select Device Manager.
c) Locate Imaging devices and expand the driver icon.
d) Right click on the camera driver icon and click on Properties.
e) Click on Uninstall.
Step 2:
You can install the driver that you have downloaded for the camera in
Windows compatibility mode:
Follow the section “Apply a compatibility mode”:
Hope it helps.
Please reply us with the status of this issue.
Feel free to let us know if you have any other Windows related issue and we would be help to help you.