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Unable to install Quickbooks in Windows 7 computer

Orginal title: Problem in running Quickbooks

I've recenty purchased a computer and installed windows 7 in it. When I installed quickbooks and wanted to run it, this message appeared. Please help me. My business is in trouble. The quickbooks is a validated legal purchased version.

Problem signature:
  Problem Event Name:    BEX
  Application Name:          qbw32.exe
  Application Version:        21.0.4006.904
  Application Timestamp:    4d72fa9e
  Fault Module Name:           MSVCR90.dll
  Fault Module Version:        9.0.30729.4926
  Fault Module Timestamp:    4a1743c1
  Exception Offset:                   000369de
  Exception Code:                         c0000417
  Exception Data:                     00000000
  OS Version:                               6.1.7600.2.0.0.256.48
  Locale ID:    1033
  Additional Information 1:    8964
  Additional Information 2:    8964ef39b9c318c65ec8235e3aa8dcf2
  Additional Information 3:    2f39
  Additional Information 4:    2f39d3b2bf9d062d383f6dcb648410ac

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Answer
Answer

Hi,

 

I would suggest you to try the following methods and check if it helps.

 

Method 1:

Try to install the latest Microsoft Visual Basic C++ run-time components and then try to install Quickbooks.

How to obtain the Visual C++ 6.0 run-time components: http://support.microsoft.com/kb/259403

 

Method 2:

Place the computer in clean boot state and then check whether it helps.

How to troubleshoot problem by performing clean boot in Windows 7:
http://support.microsoft.com/kb/929135                                                                                                                        Note: Once you are done with the troubleshooting, perform the steps in Step 7: to reset computer as usual.

 

If both the Methods did not help, then it would be better to post the same question in the Intuit community (Quickbooks forum).

QuickBooks Installation, Update & Conversion:

http://community.intuit.com/category/quickbooks-installation-update-conversion

 

Hope the information is helpful.

Basith M
- Forum Moderator (Multiple Forums)

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Question Info

Last updated December 8, 2023 Views 1,284 Applies to: