Latest Windows Update has killed my hard drive. Disc is corrupted and unreadable.

Hi,

The update was probably incidental to the drive failure which was probably going to happen on what
ever was the next intense disk access. Would likely have happened on a download, even saving a large
file, using disk cleanup or a disk defrag.

If you can't access the drive by putting it into another computer its likely not accessible without professional
help. Check with your local real computer shop (one that does in house servicing and not leeks and peeks
at a Best Buy or other Big Box Stores) or the System Maker's Support. Professional Recovery Services may
be able to recover you data though it is expensive.

Try these in the original computer :

Boot from a Windows 7 Installation or Repair Disk and use the Command Prompt. Enter
each command and ENTER after each.

bootrec /fixmbr

bootrec /fixboot

bootrec /scanos

bootrec /rebuildbcd

How To: Repair And Restore Windows Vista Master Boot Record (MBR)
http://www.tomstricks.com/how-to-repair-and-restore-windows-vista-master-boot-record-mbr/

This KB tells how to use /FixMbr and /FixBoot and other options

How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair
startup issues in Windows. This also applied to Windows 7
http://support.microsoft.com/kb/927392

How to repair MBR on Windows 7 - also check this after the above two
http://www.ehow.com/how_4836283_repair-mbr-windows.html

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If you regain access you may need to run chkdsk from the Command Prompt of the boot disk.

chkdsk /f /r

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If you do not have a Windows 7 disk you can borrow a friends as they are not copy
protected. Your System maker will also sell the physical DVD cheap since you already
own Windows. Also you can make a repair disk on another computer.

If you need to make repair disks - these help repair Windows not re-install.

How to Create a Windows 7 System Repair Disc
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

Hope this helps.

MVP'er you're missing the point. "Windows updates" killed this mans drive. Smart drive reads bad!

Same thing happened to my client, twice! We replaced the drive the first time after a corrupted Windows update killed the hard drive. One week later and this 64 bit Toshiba system receives a Windows update that browns out the smart drive sectors of the laptops hard drive.

Own up buddy!

Your proud company has a rogue update that is killing hard drives!

Contact me!

I have a Toshbia C655 series and it was only 13 months old and I just replaced the Hard Drive after down loading the update from windows. I have replaced it and used the back dvd's I made and needs to download the updates I am afraid to now as I dont want another crash and I have having problems getting updates.

Ditto kepela! My recent update for my VISTA OS was probably about 60%. Computer/HDD was running fine until the update killed it. And I am diligent with maintenance to my modestly used computer. Not happy with this at all.