Ask a new question

emailing file attachments from Word, with non-latin characters in file name

when I have a document open in Word, and I email it directly from Word, this works fine as long as my default email client is Outlook. 

But if I use any other email client, I run into problems when the file name is in Hebrew. The file name is not rendered correctly, and comes out in meaningless characters, like this: ׳›׳•׳×׳¨׳•׳× ׳ ׳*׳’׳ ׳™׳×.doc

This issue arises only when emailing directly from Word. 
If I save the file to my desktop, and right-click it, and choose send to/mail recipient, the file name is rendered correctly.

I tried running full repair of my US english office installation, and also of my hebrew language pack, but it did not help.

Cross-posted (and answered) at: http://www.msofficeforums.com/office/30123-email-file-attachments-non-latin-characters-file.html
For cross-posting etiquette, please read: http://www.excelguru.ca/content.php?184
Cheers
Paul Edstein
(Fmr MS MVP - Word)

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

okay, macropod has provided a lot of excellent input on msofficeforums, at the thread mentioned above. He suggested over there  that it might be a bug specific to Office 2016.

I therefore bring the issue back to this forum, seeking further insight into this issue.

Is there any way to change the way Word 2016 encodes the file names?

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have been told also by the support team of my email client that this seems to be a microsoft problem. They think that I would have to install a hebrew edition of windows in order to solve the problem. 

I don't want to go that far, so if anyone has a less radical solution, I would be happy to hear.

I am presently running english language windows, with hebrew only as an added input language.

My office installation is english, with hebrew language pack.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated October 5, 2021 Views 86 Applies to: