having trouble. my bank account says theres a pending charge from microsoft, but i have no gold membership. wtf
May 10, 2024
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January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
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- Additional information on Game support can be found here: How do I get the right game support?
SY
trying to renew
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yup having the same issue
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You both appear to have Gold at this time, are you still having issues? It does take a little bit of time before your Gold purchase registers on your account, which is a great reason to keep your LIVE subscription current before it expires.
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MK
Ok so im having a trouble with renewing my account, I bought a prepaid card (as i always do) and instead of entering the redeem code on the xbox it self i decided to enter it on xbox.com using the account i have on my xbox. well everything went well until i decided to go on the xbox, on my account it still says that i have a free account (silver) but when i log in to xbox.com it says that i am Gold =/ please help
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As above, it takes time before the account is upgraded from Free to Gold. You can test the LIVE connection on your console to speed this process up.
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Question Info
Last updated August 18, 2021 Views 6 Applies to: