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Account update? Help.

Ok, so back around 2 Months or so, i put in a credit card in my account, and after doing so, i used it to put points, gold ect. 

But recently, (this happened about 2 weeks ago) My account keeps saying "Your credit card info needs to be updated" so i update it, but after i put down every single info exactly the way it is on the credit card, it says "please enter the information specifically as it is on the credit card" At first i thought it was the credit card, but it has not expired yet, and my account says gold but it wont let me play anything online. Can someone help me out?

I don't use my credit card on line, bad things happen. It's not hard to go to the store and buy a membership/ points.

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i have the same problem, no idea how to deal with it though

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Well it could be a glitch so the best thing to do is call xbox support.

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I might actually try contacting your Credit Card company and first checking with them that all the information they have for you on file is correct, then calling 1-800-4MY-XBOX and checking to make sure that both sets of information match up. Credit Cards can be sketchy when it comes to precise information.

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Thanks for helping, ill try these out as soon as i can.

Just a friendly saying.

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Last updated August 18, 2021 Views 7 Applies to: