DPC_WATCHDOG_VIOLATION windows 10

I have been getting the DPC_WATCHDOG_VIOLATION since day one of upgrading from windows 8.1 to 10.  It seems to happen randomly.  The mouse and screen freeze and after a minute or so, the blue screen comes up with the violation, the computer shuts down and restarts.  I'm including a pic of the violation.  I am just an average computer user and know nothing about fixing things like this.  I really wish I never would have upgraded and am extremely frustrated with this.  I've never had this kind of error until the windows 10 upgrade so it has to be connected to windows 10.  My computer is less than a year old and I really hate to purchase a new one (although I am reading that people who have brand new ones with 10 already installed are having the same problem) so that kinds of rules out a windows pc at all at this point.  If this can't be fixed, I guess I may have to move on to a MAC.

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We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  


Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Windows Update automatically installs a broken Synaptics Touchpad Driver which results in this.

Plug in a USB mouse, remove the Synaptics Touchpad Driver and install the newest one manually. (19.0.15.2)

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How would I go about removing the synaptics touchpad driver and installing the newest one manually?  I have never done anything like this before and am completely lost.

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Go to SYnaptics>download the newest driver>double click to install it
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Windows Update automatically installs a broken Synaptics Touchpad Driver which results in this.

Plug in a USB mouse, remove the Synaptics Touchpad Driver and install the newest one manually. (19.0.15.2)

I installed the latest Synaptics Touchpad Driver (19.0.15.2) as you suggested and my laptop still will not come out of sleep mode (black screen) and eventually crashes to the (BSOD) DPC_Watchdog_Violation error. My Dell XPS 17 (L702X), i7 2820QM @ 2.30Ghz, 16GB ram, NVidia GeForce GT 555M - 3Gb never had problems with Windows 7 Ultimate or Windows 8.1 and worked perfectly prior to the Windows 10 Pro upgrade several days ago.

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Maybe the newest ones (19.0.15.2) are broken as well. Just uninstall them, disable automatic driver updates and let windows install the standard microsoft driver for touchpads. this one is the only real stable one, as it seems.

http://www.howtogeek.com/224471/how-to-prevent-windows-10-from-automatically-downloading-updates/

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Maybe the newest ones (19.0.15.2) are broken as well. Just uninstall them, disable automatic driver updates and let windows install the standard microsoft driver for touchpads. this one is the only real stable one, as it seems.

http://www.howtogeek.com/224471/how-to-prevent-windows-10-from-automatically-downloading-updates/

I rolled back to the original Synaptics touchpad drivers (actually tried 2 different stable drivers). These both worked fine with Windows 7 and 8.1 with no issues. I don't believe this is the problem with Windows 10 Pro (at least my upgrade) and is likely something else other than the touchpad driver.

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I finally fixed the sleep issues with my machine!!! Thanks to all for suggestions and fixes.

Unfortunately, NOTHING worked except for the solution I posted HERE

Its drastic and lengthy but it did the trick.

~Jeff

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I had this error with Dell XPS L502x sleep mode, computer would reboot after delay. I just updated Nvidia GeForce graphics drivers for Win10. Problem solved.

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I had this error with Dell XPS L502x sleep mode, computer would reboot after delay. I just updated Nvidia GeForce graphics drivers for Win10. Problem solved.

Yeah, Windows 10 Nvidia drivers were one of the first things that was downloaded by Windows Update when I went from Windows 7 Ultimate to Windows 10 Pro. Version 353.62 was loaded with windows update when I first noticed the sleep problem. About 10 days ago Nvidia released the latest v.355.60 drivers which did not help or fix the Sleep Mode issue for me. 

Since I was still having the problem, shortly after the latest release of Nvidia drivers I decided to uninstall all the display drivers and start with the first WHQL certified Geforce Windows 10 driver v.353.30 released on June 22, 2015. I also used the Display Driver Uninstaller v.15.4.0.0 from Guru3D.com between each install/uninstall. There almost always lots of dll files and registry settings leftover even after the uninstalling the drivers using the Nvidia uninstaller or the Windows uninstaller. 

All three drivers 353.30, 353.62 and 355.60 were completely uninstalled, reinstalled and tested and I still have the Sleep problem.... totally stumped on this one.

I ordered a new Samsung 850 EVO 2TB SSD that should be hear on Monday so I can do a clean install. Its the only thing that seemed to work for me on my Dell XPS 17 3D (L702X). I did a clean install (more details below) on a spare SSD I had laying around and it worked great, unfortunately its only 240GB (too small) for my needs so I ordered the larger SSD. I know its a driver problem since it worked great from a clean install from a DVD. The only driver not installed immediately or when Windows update ran was the ST Microelectronics Free Fall Sensor Driver that Dell installs to protect the hard drives in laptops from falls. Loaded that and Device Manager was happy, happy, happy.

MY FIX HERE

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Last updated June 10, 2021 Views 40,577 Applies to: