Good morning,
I built a PC for the first time recently and everything was fine for the first day. However I started to get the dreaded BSOD. I ran the Windows Memory Diagnostics Tool and it identified a hardware error. There are links on this forum that explain how to ZIP and upload the error logs but I can neither ZIP or upload the files. When I try to ZIP the files it returns a message saying 'WinZip encountered an error' and when I try and upload the .DMP files directly to OneDrive I get 'You don't have permission to open this file'.
I have checked my privileges and not only am I the system administrator but I also made sure I was the 'owner' of the .DMP files. I still get the same messages.
Any help would be much appreciated.