Where did Jack go?

I purchased "You Don't Know Jack" from the marketplace, a long time ago. I've played it many many times with friends, but last time we went to "my games" it was missing. It's no longer in the marketplace.  I paid full price for a game that was taken from me, do I get a refund? Is there a way I can get my game back? What happened? 

Games are delisted for various reasons. Licensing issues, poor sales, etc. You do not get a refund when they are removed. You should be able to redownload the game from your download history - support.xbox.com/.../redownload-content

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Last updated August 18, 2021 Views 15 Applies to: