- What version & build of Windows are you running?
- Please post any other details or notes about your problem here:
May 10, 2024
SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅
April 9, 2024
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January 12, 2024
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I am reporting this bug now. Hopefully it's a simple glitch that we can get resolved quickly. Thanks for reporting it! :) Also if you're really into Mahjong, you may want to join our Troubleshooting Team. Just go to www.facebook.com/mstroubleshootingteams and comment that you'd like to be on TEAM CASUAL SUITE.
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It's been almost a month since I reported the glitch but I notice that it has not been rectified. Now an additional problem of certain challenges being unable to load has been occurring for the last few weeks. Why does the game have so many problems?
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Helen, @MSwin8 games, can microsoft bring back the windows 7 version until they can fix the current problematic version?
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@EarlyHornet78 The Windows 7 version actually has a lot more problems. I played it the other night on my old Win7 laptop and I couldn't get through a single board because it crashed so many times. Unfortunately, it appears that some of the problems you are experiencing are due to the Windows 8.0 build and these issues have been resolved already on the Windows 8.1 build. While we are working to get a better build out for 8.0, please be aware that you're going to naturally run into more problems on an older OS. This isn't specific to Microsoft, either. My iPhone 3GS is now having severe issues with several game apps I've played for years because the 3GS can't download the latest version of iOS. It's just what happens naturally which is why companies like Microsoft, Apple, etc. offer free, newer versions of their operating systems.
As I mentioned previously, we are working to get a build out ASAP for 8.0. We haven't forgotten about our loyal 8.0 fans- not at all. But we are limited on what we can do because we can only fix our games- we can't fix any issues that the operating system itself might have. :(
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