I pulled up his enforcement history and it states that he has an excellent record.I would like to know WHY he received a 14 day ban from XBOX LIVE!!!!! Or a phone number to TALK to someone.I received a online operator.They didnt help at all.
May 10, 2024
Xbox Forum Top Contributors:
SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅
April 9, 2024
Contribute to the Xbox forum!
Click here to learn more 💡
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
My 13 yr old grandson received a 14 day ban on his xbox live account
Report abuse
Thank you.
Reported content has been submitted
If he received a ban it would be listed on enforcement.xbox.com. If the account is a child account, you will have to log in with the parental account to view it and file a case review. This is the only way to contact the enforcement team.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
The Enforcement teams don't use the forums at all and they only communicate through a Case Review.
24 Hour communications suspensions and Console Suspensions are not review-able, however you can find more information in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag.
Remember that all suspensions are only enforced when a breach of the Code of Conduct or Terms of Service has happened.
For further information on how Enforcement is done click HERE.
If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps HERE, however sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the Code of Conduct, which you should review prior to filing the review.
If you fail on the questionnaire during the Case Review, don't worry as you'll be given another chance in 24 hours.
If you found this post helpful please up-vote
Report abuse
Thank you.
Reported content has been submitted
1 person found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated July 18, 2022 Views 226 Applies to: