Ask a new question

Print items hungup in the print queue

Original title: Printering

Can someone tell me what the following means? I have McAfee security in my firewall under program name it says

(Printer Communication System )  the file name is ( lxdncoms.exe )  under permissions it is (Outbound-Only Access) I`m asking this because I am having a problem printing, some items I try to print ,get hung up in the Queue and I have to cancel everything and reboot to get back to normal.

 

 

PS: By the way my Printer is a HP Officejet 6500

Answer
Answer
 
Hi Napa21,
 
It sounds like some components of the Lexmark printer are still present on the computer. We recommend you to completely remove these components and check the result. To do this, try these steps.
Step 1: Uninstall Lexmark printer components
a. See How to Uninstall Lexmark Printers

You can also get in touch with Lexmark support team to remove the printer components successfully:See Lexmark Technical Support

Step 2: Run Microsoft printer diagnostic tool to find and fix the current issue
a. See Printing problems and printing errors
b. Click "Run now" button and run the tool successfully.
c. Once the tool is run, restart the computer and check the result.
 
 
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated October 4, 2018 Views 1,095 Applies to: