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Cumulative updates - February 11th 2020

Changelog for Cumulative updates released on Feb 11th 2020 are as under:

  1. Windows 10 1903 and 1909:  KB4532693 (OS Builds 18362.657 and 18363.657) 
  2. Windows 10 version 1809: KB4532691 (OS Build 17763.1039)*

Servicing Stack update for Windows 10 1903 and 1909

Before installing this update, you would be offered KB4538674 which is the latest servicing stack update. If one wants to install the cumulative update manually, installing KB4538674 is strongly recommended. 

Direct Download links

  • KB4532693 32-bit update can be downloaded using this link and 64-bit can be downloaded from this.
  • For KB4532691, 32-bit link is here and the 64-bit link is here.

Servicing Stack Update KB4538674 for Windows 10 1903 and 1909

Windows 10 update history

https://support.microsoft.com/en-in/help/4529964/windows-10-update-history

Windows 10 release dashboard

https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-1903

 Follow @WindowsUpdate to find out when new content is published to the release information dashboard.

*Support for Windows 10 version 1809 ends  May 12, 2020.

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Update 02/22/2020:

Additional Information for users hitting temporary profile issue on 21/02/2020:

Microsoft is aware of some customers logging into temporary profile after installing KB4532693, on both versions 1903 and 1909.

  • Rebooting into Safe Mode* and then starting back in normal Mode should resolve this issue for most customers.
  • You may uninstall any secure banking software or anti-virus in the temporary profile which may resolve this if the above steps do not help.

*To boot into Safe mode, Click Shift+Restart button on the login screen, select Advanced options>Startup Settings>Select 1 for the booting to safe mode. Restarting the computer should start the computer in normal mode. For booting into Safe mode, you would be asked for a password instead of a PIN if you have set.

Your Feedback is highly encouraged as it helps Microsoft in identifying the root cause.


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"Or go to services and disable Windows Update."

Where do I find 'services'?

Thanks

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This update KB4532693 caused all the data on my laptop to be erased. Even after uninstalling the update, the laptop would not successfully boot. Then "Resetting" the laptop to factory settings while choosing to keep all personal data erased everything. EVERYTHING. 

This is a major screw up. Unbelievable.

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It wont go to safe mode cant get it past error code.

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"In some cases the update also causes the ‘Reset this PC’ feature to fail for those wanting to wipe their machines clear." (https://metro.co.uk/2020/02/18/microsoft-pulls-disastrous-windows-10-security-patch-deletes-peoples-files-12255024/?ito=cbshare)


The problems with this update has cost me £300.00!

Following the download of this update, I was unable to access Windows Defender so then tried to reset, and then refresh, my laptop. As neither of these options worked, I assumed that my HP notebook was infected by a virus. Consequently, I have purchased a new laptop at the cost quoted above.

What are the plans to compensate customers for financial losses they have suffered as a result of the problems caused by this download?

I look forward to receiving your reply.

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"In some cases the update also causes the ‘Reset this PC’ feature to fail for those wanting to wipe their machines clear." (https://metro.co.uk/2020/02/18/microsoft-pulls-disastrous-windows-10-security-patch-deletes-peoples-files-12255024/?ito=cbshare)


The problems with this update has cost me £300.00!

Following the download of this update, I was unable to access Windows Defender so then tried to reset, and then refresh, my laptop. As neither of these options worked, I assumed that my HP notebook was infected by a virus. Consequently, I have purchased a new laptop at the cost quoted above.

What are the plans to compensate customers for financial losses they have suffered as a result of the problems caused by this download?

I look forward to receiving your reply.

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The problem updates are

KB4532693

KB4532691

I suggest you delete these asap.

hitbit

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The problems with this update has cost me £300.00!

Following the download of this update, I was unable to access Windows Defender so then tried to reset, and then refresh, my laptop. As neither of these options worked, I assumed that my HP notebook was infected by a virus. Consequently, I have purchased a new laptop at the cost quoted above.

What are the plans to compensate customers for financial losses they have suffered as a result of the problems caused by this download?

I look forward to receiving your reply.

Hi,

As stated earlier by one of the forum users, I am just a Windows Insider MVP and a moderator of this forum, not employed by Microsoft - I am just here to spread the word 😊

You may reach out to https://support.microsoft.com/contactus for getting in touch of Microsoft agent and discuss this.

Thank you all for your feedback on updates. Please keep the feedback coming 🙂

Mark Yes below the post if it helped or resolved your problem

Opinions expressed are solely my own and do not represent the views or opinions of Microsoft.

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You may reach out to https://support.microsoft.com/contactus for getting in touch of Microsoft agent and discuss this.

Thank you all for your feedback on updates. Please keep the feedback coming 🙂

Sorry I did the support thing on Thursday for my Surface.  Not a good thing.  It's modeled after Verizon and ATT support where you go through several layers of compartmentalized support to convince someone you are not lying to them.  If you're successful escalating, the next day you find out the ticket is "declined" without any notice.  Then it's Groundhog Day, the movie, where you start over teaching someone how to use their machines.

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I had the same problem, installed an update and everything is gone. I am not a IT person but I read on here to re-start 4 times and OMG it WORKED! I figured it probably couldn't hurt but I never thought it would fix it. It is a home computer so it might work differently on a professional computer. Good luck!

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I am think class action law suit . Ive been fighting with support for 3 days . Maybe if a milliin users . Were seaking compensatiion. they wouldnt give us such a run around .  i keep getting nothing but same answers  . Restart 4 times . And start it in safe mode etc.  sorry . Ive tried   . Wont uninstall. Wont go to safe mode . Recovery disk doesnt help . And i was able to get my windows 7 starting . But it disabled it . It is looking like a reformat . And install . Which will cost everyone time and money

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Last updated January 17, 2022 Views 42,938 Applies to: