Device disconnection?

A fix is available through Windows Update.  For more information about updates for your Surface available through Windows Update see the following articles:

Surface Studio - https://support.microsoft.com/en-us/help/4023490/surface-surface-studio-update-history

Surface Studio 2 - https://support.microsoft.com/en-us/help/4477038/surface-studio-2-update-history

My Surface Studio has an issue that is quite annoying. Quite frequently when I boot it up, there is no connection to the mouse or keyboard so I have to then go to settings & open devices to re-connect. I do find though that as soon as devices has been opened, it automatically re-connects. It will also frequently do this when it goes to sleep & quite often if I just have something open for a while (like video) where the mouse & keyboard are not in use.

Is there a fix for this? 

Studio, I7, 32GB, 1TB.

Hi Tim Gosling,

Thank you for reaching out Microsoft Community and for bringing this to our attention. To try and fix the issue, you may open Device Manger and Expand Bluetooth Adapters. Double tap "Marvell Avastar Bluetooth driver" and click Power Management, unticked "Allow the computer to turn of this device to save power" and click Ok.

Let me know If this helps resolve the issue

Best regards,

GeraldAldrin_T

Microsoft Agent | Moderator