Security Info Change

So i recently clicked the forgot security info option for my acvount and i am now on the 30 day wait period. I did this because i have only one email associated with this account and i dont have access to it. I understand the purpose of the 30 day wait period. My question is when those 30 days are up, what will the resest process look like? Can change the email without having access to the current and only email associate with my account?
답변
답변

Hi NL,

Thanks for coming to the forums with this great question. Following the 30 day period, you can definitely make more security changes to your account, if necessary. Of course, this would mean another 30 days, but really, there's no price on having a secure account! If you no longer have access to that email associated with the account, it would be best to add another email that you do have access to, to be on the safe side, and of course, help out with account recovery and authentication.

Have a look at the following articles, as they're really good sources of information on this subject:

Update all of your Microsoft account security information

Add security information to your Microsoft account

Delete your Microsoft account security info

Verify the security information for your Microsoft account

Some of the information may be repetitive, but definitely useful for making your account secure. They'll also be a great resource when making any further changes.

I hope that this help out and please let us know if you have any further questions, as we'd be more than happy to help!

Regards,
XBF Amber M
Microsoft Agent | Moderator
(๑•ᴗ•๑)♡
"Video games are bad for you? That's what they said about rock-n-roll." ~ Shigeru Miyamoto

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답변
답변

Hi NL,

Thanks for the reply! The information in your account will remain the same, other than any changes you have made. Typically, if you've added a phone number or email, it can be in use in about 48 hours, but it takes that 30 day period to really engage so as to protect your account from any hackers and such.

Hope that helps a bit more!

Regards,
XBF Amber M
Microsoft Agent | Moderator
(๑•ᴗ•๑)♡
"Video games are bad for you? That's what they said about rock-n-roll." ~ Shigeru Miyamoto

이 응답을 통해 1명이 도움을 받음

·

이를 통해 문제가 해결되었나요?

죄송하지만 도움이 되지 않았습니다.

이 내용을 답변으로 표시해 주셔서 감사합니다.

이 댓글에 얼마나 만족하시나요?

사이트 개선에 도움이 되도록 피드백을 보내 주셔서 감사합니다.

이 응답에 얼마나 만족하시나요?

피드백을 보내 주셔서 감사합니다.

 
 

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