Hey guys. I'm trying to recover a very old gamer tag that I have and I am trying to recover it so I could technically cancel it. It was one that I started in 2002-2003 when Live started up on the original Xbox. My problem is there was no Windows Live ID or really any password information so I can't even get into the account at all. I called up Microsoft customer service and they were basically worthless and had no information they could give me other than "sorry we can't do anything" and "sorry you're pretty much screwed." I know nobody else has used the name as it was mine and it was never closed.
What I want to do is delete the account name as it was only used for a weekend and either make my current gamertag that name. Even though I know that the name stays in their servers for forever and a day I am familiar with the cancelled name becoming available after 6 months(if I remember correctly.) I am just frustrated as I spent one or two hours on the phone only to get nothing accomplished. Does anybody have an answer?