my xbox profile is missing from my console?

i turned on my console today and my profile is missing, i really don't know what happened, i have 3 other profiles on there that i only use when playing with friends, can anyone please help?

Have you tried recovering the gamertag?  It may have been mistakenly deleted from your console.

  • Press the 'Guide' button on the controller
  • Select the option 'Recover Gamertag', then confirm.
  • Enter the Window Live ID (email and password) associated with your gamertag
  • Follow the on-screen instructions.


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i powered down my console, and when i turned it back on my profile was there, very strange, thanks for taking the time to help me Zen Like Calm

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Last updated August 18, 2021 Views 79 Applies to: