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Can't delete inbox files in outlook express

I have been having issues with Outlook Express 6.0 for a couple of minths now.  I can't delete messages from my Inbox and I can't drag the ones I want to save to other folders.  It is also extremely slow to open now.

 

Any ideas what I can do to get this back to the way it use dto work?

 

I have no idea what has happened to cause this problem.

Answer
Answer
This may be difficult if you have Inbox messages you want to save, so we'll start with what is safe.
 
 
Create a new Deleted Items folder with no messages in it you want to save.
 
Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run.
 
In WinXP, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View.
 
With OE closed, find the DBX file for Deleted Items and delete it.  A new one will be created automatically when you open OE.
 
 
Close OE, reboot and see if you can move Inbox messages into a user created folder. Post back. There is much more to do.
 
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☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

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Last updated February 22, 2020 Views 12,171 Applies to: