Metro apps stopped launching after WIndows 8 Pro install
Log Name: Application
Source: Microsoft-Windows-Immersive-Shell
Date: 10/27/2012 4:51:01 PM
Event ID: 2486
Task Category: (2414)
Level: Error
Keywords: (64),Process Lifetime Manager
User: Win-8\User
Computer: Win-8
Description:
App Microsoft.BingFinance_8wekyb3d8bbwe!AppexFinance did not launch within its allotted time.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
<EventID>2486</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>2414</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000042</Keywords>
<TimeCreated SystemTime="2012-10-27T21:51:01.224382600Z" />
<EventRecordID>1814</EventRecordID>
<Correlation />
<Execution ProcessID="3268" ThreadID="4980" />
<Channel>Application</Channel>
<Computer>Win-8</Computer>
<Security UserID="S-1-5-21-1019626828-3603479997-2208889667-1007" />
</System>
<EventData>
<Data Name="ApplicationId">Microsoft.BingFinance_8wekyb3d8bbwe!AppexFinance</Data>
</EventData>
</Event>
and
Log Name: Microsoft-Windows-AppHost/Admin
Source: Microsoft-Windows-AppHost
Date: 10/27/2012 4:50:45 PM
Event ID: 126
Task Category: (8)
Level: Error
Keywords: AppHost
User: Win-8\User
Computer: Win-8
Description:
App <AppexFinance> crashed with an unhandled Javascript exception. App details are as follows: Display Name:<Finance>, AppUserModelId: <Microsoft.BingFinance_8wekyb3d8bbwe!AppexFinance> Package Identity:<Microsoft.BingFinance_1.5.1.248_x64__8wekyb3d8bbwe> PID:<2628>. The details of the JavaScript exception are as follows Exception Name:<WinRT error>, Description:<System.Exception
at Windows.Storage.ApplicationData.get_LocalSettings()
at Platform.Process.OnInitialize()>, HTML Document Path:</default.html>, Source File Name:<ms-appx://microsoft.bingfinance/common/js/services.js>, Source Line Number:<157>, Source Column Number:<14>, and Stack Trace: ms-appx://microsoft.bingfinance/common/js/services.js:157:14 processManager_ctor()
ms-appx://microsoft.bingfinance/common/js/services.js:1148:18 initialize()
ms-appx://microsoft.bingfinance/shared/js/default.js:7:5 Anonymous function()
ms-appx://microsoft.bingfinance/shared/js/default.js:1:2 Global code
.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-AppHost" Guid="{98E0765D-8C42-44A3-A57B-760D7F93225A}" />
<EventID>126</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>8</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000001</Keywords>
<TimeCreated SystemTime="2012-10-27T21:50:45.566935800Z" />
<EventRecordID>87</EventRecordID>
<Correlation />
<Execution ProcessID="2628" ThreadID="1784" />
<Channel>Microsoft-Windows-AppHost/Admin</Channel>
<Computer>Win-8</Computer>
<Security UserID="S-1-5-21-2019626828-3603479997-2208889667-1007" />
</System>
<UserData>
<WWAUnhandledApplicationException xmlns="http://manifests.microsoft.com/win/2005/08/windows/wwahost/events">
<DisplayName>Finance</DisplayName>
<ApplicationName>AppexFinance</ApplicationName>
<AppUserModelId>Microsoft.BingFinance_8wekyb3d8bbwe!AppexFinance</AppUserModelId>
<PackageFullName>Microsoft.BingFinance_1.5.1.248_x64__8wekyb3d8bbwe</PackageFullName>
<ProcessId>2628</ProcessId>
<ErrorType>WinRT error</ErrorType>
<ErrorDescription>System.Exception
at Windows.Storage.ApplicationData.get_LocalSettings()
at Platform.Process.OnInitialize()</ErrorDescription>
<DocumentFile>/default.html</DocumentFile>
<SourceFile>ms-appx://microsoft.bingfinance/common/js/services.js</SourceFile>
<SourceLine>157</SourceLine>
<SourceColumn>14</SourceColumn>
<StackTrace>ms-appx://microsoft.bingfinance/common/js/services.js:157:14 processManager_ctor()
ms-appx://microsoft.bingfinance/common/js/services.js:1148:18 initialize()
ms-appx://microsoft.bingfinance/shared/js/default.js:7:5 Anonymous function()
ms-appx://microsoft.bingfinance/shared/js/default.js:1:2 Global code
</StackTrace>
</WWAUnhandledApplicationException>
</UserData>
</Event>
I've read many other related threads, and while all the circumstances are different, the results are usually the same with this particular issue. I've already attempted the following troubleshooting steps from the aforementioned threads:
- I do not run Avast as an antivirus, so I did not need to update it
- Windows Firewall is enabled
- UAC is enabled
- I've tested with my Microsoft account and switched back to local as well
- My computer is not part of a domain (although it may be at one point in the future for testing purposes, but one step at a time)
- I did install Raptr, but disabling it did not fix the issue
- .NET 3.5 is not installed
- All device drivers are up to date
- The latest Windows Updates have been installed
- All apps were updated to the latest versions from the Store app
This is what I've done to make it work somehow:
- Logged into another user account (which I use only for occasional admin and disaster recovery purposes)
- Deleted and recreated Microsoft account profile which fixes it, however it eventually comes back once I start reinstalling Win32 programs or just use the system
If you haven't guessed by now, I'm technically fluent. I have 20+ years of computer repair experience and 8 years of IT industry experience at the server administration level. But this is my own personal machine and I'm stumped and tired of spending hours working on this at home when I already spend 8+ hours a day at work. I just want somebody else to figure this out for me. LOL. Any ideas out there?
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More info:
Going to the top left corner and sliding down with the mouse to "Mail" then right click and "Snap Left" actually shows the app running. Dragging the bar to full screen it returns me to start menu.
App <Microsoft.WindowsLive.Mail> crashed with an unhandled Javascript exception.
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Hi,
There are a few things I'd like to have you check/try to see if it fixes the issue:
Also, which anti-virus software do you use?
If it's Avast, it requires an update to correct the issue.
Please let us know.
Thanks!
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Hi Debbie_H,
You're providential ! You've sold the issue on my PC :-)
The troublemaker was Avast which, as you pointed out, wasn't up-to-date. The poor little thing was requiring an update and wasn't telling me anything...
Many thanks again and I hope your valuable advices will have the same effect with the other guys in this thread.
Sorry to break short here but I have Metro apps to play with ;-)
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Question Info
Last updated March 24, 2018 Views 3,847 Applies to: