Your video card doesn't support DirectX 9.0 or higher, Pixel Shader Model 2.0 or higher, or doesn't have sufficient memory or memory bandwidth required to display Aero effects such
as transparency. |
May 10, 2024
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May 10, 2024
Windows 7 Top Forum Contributors:
Bill Smithers - LemP ✅
May 10, 2024
Windows 7 Forum Top Contributors:
Bill Smithers - LemP ✅
Windows 7 Aero is not working after restart (option greyed out) - tried nearly everything!
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Hi RachaelWD,
· Do you receive any error message or error code?
Follow the suggestions listed below for a possible fix:
Method 1: I would suggest you to perform clean boot and check if any third party applications are causing the issue.
Place the computer in a clean boot state and then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
Note: After troubleshooting, make sure to set the computer to start as usual as mentioned in Step 7 from the KB article mentioned above.
Method 2: There might be an issue with the drivers related to the display adapter on the computer; I suggest that you update the drivers and check.
a. Click on Start.
b. Type in Device manager in the Start Search.
c. Expand the Display Adapters in the Device Manager window.
d. Right click on the device.
e. Click Properties.
f. Click on Driver tab.
g. Click on Update drivers.
h. Click OK.
Now restart the computer and check.
Refer the link to update the drivers from Windows Update:
Update a driver for hardware that isn't working properly
http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
You may also follow the steps in the article for more help:
Guided Help: Troubleshoot Aero problems in Windows 7
http://support.microsoft.com/kb/976170
Let me know if this worked.
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Hello RachaelWD,
· Are you logged in as administrator?
Follow the suggestions listed below for a possible fix:
Method 1: Try performing SFC (System File Checker) scan on the computer.
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833
Method 2: I would also check the status of the issue in a new user account. If the issue does not occur in new user account then, you might want to fix the corrupted user account.
Create a user account
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
Fix a corrupted user profile
http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile
Let us know the results.
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Hi RachaelWD,
Your original user account may have become corrupt. You can recover your old user account by copying your files to the new user profile. Once you have done so, go to the old account and rename it. Once you have renamed that account you can name the new account the old user name.
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Restarting my laptop didnt help.. Theme stayed the same
The only way I've learned to overcome this is by holding down the power button and forcing a full shut down... Then upon restart, I "Start Windows Normally" and the issue is resolved
Would still like to know whats causing this issue though... Is it an issue with Aero, or something else?
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Hi RachelWD,
This may be a bit of a stretch but lets try Startup Repair. From the what you've described, something during startup is preventing Aero from working on the initial startup. Here are the steps below:
- Restart your computer and immediately press on the F8 key until you reach the Advanced Boot Options Menu.
- Select Repair your computer, which will bring you to the System Recovery Option Menu
- Select Startup Repair
- Follow the prompts in the wizard to complete the repair.
Let is know if this helps.
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Have you tried to this if not try this:-
Step 1:-Go to Manage and then go to 'services' from services and Applications
Step 2:- Search for 'Themes' service and restart it or if stopped start it by right clicking on to it
Step 3:-search for desktop windows 'Desktop Window Manager session manager' service start it and go to properties and set it's start up type to Automatically.
Hope this will solve your issue.........
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Question Info
Last updated October 8, 2023 Views 10,870 Applies to: