Hi,
Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.
Try the below methods and check if the internet connection works fine on laptop:
Method 1:
I would suggest you to run the “Internet Connection and Network Adapter troubleshooter” to diagnose the exact issue.
Follow the steps mentioned below:
- Open Control Panel.
- Type “Troubleshooting” in the search box and hit enter.
- Select “Network and Internet” option.
- First select “Internet connections” troubleshooter.
- Follow the on-screen instructions.
- Then select “Network Adapter” troubleshooter and then follow the on-screen instructions.
Method 2:
If the issue persists, I would suggest you to disable security software temporarily and check.
Note: Once you are done with the troubleshooting,
ensure that you have checked the option Turn on security software under settings tab.
Refer to the link for additional information.
Wired and wireless network problems
http://windows.microsoft.com/en-IN/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab3&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
Keep us posted if you face any issues on windows in future. We will be glad to help you.