Hi Mark,
Thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you.
Let us try the following steps, and check if it helps.
Step 1: Run Network Adapter troubleshooter.
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Press Windows key + X key and Select
Control Panel
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Select Troubleshooting.
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Select View All on the top left corner.
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Run Network Adapter troubleshooter.
Step 2: Update the Network adapter.
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Press Windows + R on the Keyboard.
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Type in devmgmt.msc and click on
Ok.
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Select the driver from the list by extending Network adapter.
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Right click on the Graphic driver and click on Update driver Software.
Step 3: Windows might be turning off your network adapter to save power.
You can try turning off the power-saving option in the network adapter's properties.
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Press Windows key + X,
and then click on Control Panel.
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In the search box, type adapter, and then, under Network and Sharing Center, click
View network connections.
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Right-click the Connection and then click
Properties. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
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Under Networking tab, click
Configure.
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Click the Power Management tab, clear the
Allow the computer to turn off this device to save power check box, and then click
OK.
Hope it helps.
Let us know the status, we are glad to assist you further.