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Windows 10 upgrade - wifi not working on dell

Sorry Microsoft but after being nagged to upgrade to Windows 10 for a long time I finally do it and instantly I regret doing it. I have a Dell Alienware laptop working fine but now I have no wifi and none of the suggested resolutions work. 

I now know why you are giving away free upgrades - we are your test monkeys for your garbage update. 

There are too many instances logged about this for it to be a driver issue so stop trying to blame everyone else and fix your ****. Maybe next time test it properly before you release it.

Very unhappy.

James

Answer
Answer

Hi James,

Welcome to Microsoft Community.

I appreciate your interest in windows 10 and also for trying the troubleshooting steps to fix the issue. I understand the inconvenience you faced. I will help you with this.

Microsoft launched Windows 10 to make things easier for people in all over the world so that they can work in the convenient way.

I would suggest you to follow the article to fix the issue.

https://support.microsoft.com/en-us/kb/3084164

I hope this helps.
Let us know the status of the issue so that we can assist you better.
 
Thanks.

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Question Info

Last updated May 17, 2021 Views 2,073 Applies to: