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Random Screen Zooming

Ever since the April System 10 Pro update, I've been getting random screen zooms when I use graphic software. It wasn't too bad at first, but since the May update, it's been HORRIBLE. It's been hitting Clip Studio Paint, my main program, mostly at first. Slowing the mouse speed seemed to help, but last night I tried to work in Sketchup and once I got beyond a very simple structure--a few columns of a building I needed a 3D representation of, it was ghastly, zooming anytime I touched the screen. Of course, this is well beyond the 10 day system reversion. Anyone else having the problem? Suggestions how to fix welcome. Surface Pro 3, with 8 gig Ram. MICROSOFT, you need to address this.

Hello Gregory,


Thank you for posting your concern with regards to your Surface Pro that zooms in when you touch the screen. We understand that the issue started after you installed the April 10 update. We would need to know the current OS Build version installed in your Surface and to find out what it is,  click Start and type winver in Cortana. Once you found out which OS build is currently in the device, you may download the latest drivers and firmware for Surface Pro 3.

Let us know if you need further assistance.

Thank you.

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Question Info

Last updated April 5, 2021 Views 50 Applies to: