Outlook Mail (also known as Outlook on the Web)

Technical Level : Basic

Summary

All Hotmail/Outlook users are being migrated to a new email system and almost all user have already been migrated


As announced a while ago, Microsoft is migrating all Outlook.com mailboxes to the Office 365 Exchange Online mail servers. This will give you a much better syncing experience


These are some of the changes in the new system


Details
Once you have logged in you will see this screen.  Outlook mail is context driven.  The options you are given change depending where you are in the app.  When you first log on you can either create a new email or read the current ones or search for email or people.

If you want to do something other than email you can either pick a different app from the log on screen or click the squares in the upper left corner and pick the app you want

Once you have selected an email the selections change to

1-New.  You can create a new email by selecting "+" or create a new calendar event by using the drop down

2-Reply.  You can reply, reply to all, or forward the selected item.

3-Delete, fairly obvious, delete the selected item/items

4-Archive.  Also fairly obvious.  It archives (moves to the archive folder) the selected item/items

5-Junk.  You can mark the selected as "junk", or mark it as a scam, or say your friend has been hacked.

6-Sweep.  Gives you the following options for the selected item/items

7-Move to.  Give you the below options

8-Plugin List.  Will show (and let you use the installed plug ins)

9-More Commands

10-Search for an email or contact by typing the text into the field.  There is also an advanced function where you can search last month, last year etc..  To access the advanced section enter the text then click the magnifying glass.

11-Folder list.  You can expand or collapse the list of folders by toggling the "caret" ("^") next to the list.  You can also add folders by clicking the "+" to the right of the word folder

12-Reading pane with details of the selected item.

The rest of the categories across the top also change depending on the item you select.  Items with the Caret "^" have pull down items so if you do not see what you want look around.

The Right side of the menu bar includes

1-Skype

2-Notifications

3-Gear includes the following Including OPTIONS  (see expanded snips of options at the end of this wiki if interested)

4-Help.  Here you can do the following including make suggestions about Outlook mail, mentions, Pins & flags, access add-ons, and more  (important note about more)  You can use More to open the additional categories shown below

More

5-Profile/Avatar.  Note the green bar signifying "available".  Blue signifies "off line"

You can also sign out, edit your profile, and view account.

Expanded views of options

Shortcuts

General

Mail

Calendar

People

If you have questions about Outlook Mail start a thread in the outlook.com section

If this wiki has proved helpful please click me too at the bottom of the wiki.

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Outlook Mail (also known as Outlook on the web)


Co-Authored JMH3143/ ZigZag3143

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This does not help the millions of people who are using the classic format in order to read their mail.  The issue does not take into consideration the people that have less than perfect vision.  It is IMPOSSIBLE to read mail with the new format.  Microsoft is really sucking big time.  I am just about ready to switch to LINUX OS.

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i really dont feel comfortable with new F>>K outlook interface .. ver confusing.. plz inform how to get to the old version (interface)...i am using it from last many years but now just to check one email ..its quite confusing and time confusing please revert it to the old version or tell s how to do it

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Found it most informative and clearly written and once my emails have been moved to I don't know where, hope I will be able to put it to good use.

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This wiki was for the change from Hotmail interface to outlook.com interface.

The interface for Outlook.com users is changing, so this 2 year old wiki is not 100 % correct.

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This does not help the millions of people who are using the classic format in order to read their mail.  The issue does not take into consideration the people that have less than perfect vision.  It is IMPOSSIBLE to read mail with the new format.  Microsoft is really sucking big time.  I am just about ready to switch to LINUX OS.

Patrick I couldn't have said it better.  This new Outlook sucks, I can't read it, the reading pane can't be adjusted large enough.  It is too heavy and slow, there are too many cutesy bubbles that overlay what I am trying to read.  Microsoft is trying to keep up with Yahoo which sucks also.  How do I get my Classic back?????

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I have followed step after step and still lnot able to open my old hotmail email account so please put it back to the original way.  I have been with this hotmail account for 17 years and it worked fine.  Do Not make such awful changes or best leave alone as not helpful to us seniors.  Please read careful and put my hotmail account back to original was in 2000.

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Last updated August 27, 2023 Views 25,726 Applies to: