you are not the only one this is the thread that I started and there are others, tried the usb method which I thought had worked but ..............
READ ON
Since update of XBOX LIVE around 19th February 2012;
Since the update around that time, I have been repeatedly diconnected, xbox freezing, not loading, game data lost, cannot connect at all.
Around 21st February 2012 Update required message. Update failed. did this many times.
Even had one message that said my internet connection was too slow to play Games on. It has been adequate for the last 3 years, other computers and consoles are still ok.
23rd February 2012 Read on news there is a colouring issue with xbox live and an update is required.
Still unable to perform updates. Get various error codes.
Now read that xbox live has "voice recognition issues"
Try updates again, more error codes.
Read on forums and other places that I appear to be one of many with similar issues.
I do hope these "Colour" and "Voice Recognition" issues which appear to be so serious that they have shut down a large proportion of gamers that PAY for the gaming service are resolved soon.
PS3 is getting more use than it normally does at the moment.
Attempt downloads again, still fails, try all sugestions regarding clearing caches etc. factory reset, connected xbox via cable
What shal I and others try next, we await the answer.
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Level: 1
02-24-2012 10:43 PM
I agree, it's not working for me
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02-24-2012 10:48 PM
I was able to update my consol to the latest version, but now it seems that I can't connect any more to xbox live since today.
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02-24-2012 10:54 PM
I can't. I get an error everytime
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02-24-2012 11:03 PM
What is your error is it the same as mine? (Post your error status code)
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02-24-2012 11:14 PM
Had both of these codes today, They are download codes
397D-397F-A080-0F00-8007-2EE2
397D-0000-0080-0300-8007-2751
This is list on XBOX LIVE plus the "suggestions" to try.
Error code after console software update
See these troubleshooting steps
If you get an error code such as xxxx-xxxx-xxxx-xxxx-C000-0001 (six groups of four-digits), after updating your console software, find the error below and try the suggested troubleshooting steps.
Error code
What you should do
xxxx-307D-xxxx-xxxx-xxxx-xxxx
xxxx-3080-xxxx-xxxx-xxxx-xxxx
xxxx-3143-xxxx-xxxx-xxxx-xxxx
xxxx-3151-xxxx-xxxx-xxxx-xxxx
The console is looking for a previous version of the system update. Follow these steps:
1.Find a USB flash drive with at least 90 MB of free space.
2.Plug the USB flash drive into a USB port on your computer.
Note The USB flash drive must use the FAT32 file system (Windows).
3.Download the system update for your error code
xxxx-307D-xxxx-xxxx-xxxx-xxxx
xxxx-3080-xxxx-xxxx-xxxx-xxxx
xxxx-3143-xxxx-xxxx-xxxx-xxxx
xxxx-3151-xxxx-xxxx-xxxx-xxxx
4.Click Save to save the console update .zip file on your computer.
5.Unzip the file. If you are using Windows XP, Windows Vista or Windows 7, double-click the .zip file to unzip it.
6.Copy the contents of the .zip file to the root directory of your USB flash drive.
7.Unplug the USB flash drive from your computer.
8.If there is a disc in the console, remove it.
9.Turn off the console.
10.Remove all console storage devices, including any USB flash drives, external hard drives or the internal hard drive on the Xbox 360 S console. Learn how to remove the hard drive.
11.Plug the USB flash drive with the update into a USB port on console.
12.Turn on the console. When the console starts, the software update should automatically start.
xxxx-xxxx-1xxx-xxxx-C000-007B
xxxx-xxxx-xxxx-xxxx-C000-000E
xxxx-xxxx-xxxx-xxxx-C000-0010
xxxx-xxxx-xxxx-xxxx-C000-007F
The console needs to be repaired. Submit an online repair request.
xxxx-xxxx-xxxx-xxxx-D000-0120
Your Kinect sensor needs to be repaired. Submit an online repair request.
xxxx-xxxx-xx8x-xxxx-8007-0461
xxxx-xxxx-xx8x-xxxx-8007-2746
xxxx-xxxx-xx8x-xxxx-8007-274C
xxxx-xxxx-xx8x-xxxx-8007-2751
xxxx-xxxx-xx8x-xxxx-8007-2AF9
xxxx-xxxx-xx8x-xxxx-8007-2EE2
xxxx-xxxx-xx8x-xxxx-8015-xxxx
xxxx-xxxx-xx8x-xxxx-807B-0194
xxxx-xxxx-xxxx-xxxx-C000-0185
xxxx-xxxx-xxxx-xxxx-C000-0032
xxxx-xxxx-xxxx-xxxx-C000-0013
xxxx-xxxx-xxxx-xxxx-C000-0286
The update could not be downloaded from Xbox LIVE. Try the following:
1.Try installing the update again.
2.If you are having problems connecting or staying connected to Xbox LIVE, see Xbox LIVE connection problems.
Note You can also update your console software by copying the update to a USB flash drive or CD. See Troubleshoot console software update problems.
xxxx-xxxx-xxxx-xxxx-8 007-000F
xxxx-xxxx-xxxx-xxxx-8007-045D
xxxx-xxxx-xxxx-xxxx-D000-0185
A storage device (memory unit or hard drive) was not found during the software update. Follow these steps:
1.Turn off your console.
2.Remove all console storage devices, including any USB flash drives, external hard drives or the internal hard drive on the Xbox 360 S console. Learn how to remove the hard drive.
3.Add your primary storage device, for example, the hard drive.
4.Turn on the console
5.Try updating the console again.
xxxx-xxxx-xxxx-xxxx-C000-0001
xxxx-xxxx-xxxx-xxxx-C000 -0034
xxxx-xxxx-xxxx-xxxx-C810-1001
xxxx-xxxx-xxxx-xxxx-C000-0022
xxxx-xxxx-xxxx-xxxx-C800-8001
xxxx-xxxx-xxxx-xxxx-C000-003C
xxxx-xxxx-xxxx-xxxx-C000-0221
xxxx-xxxx-xxxx-xxxx-C005-3007
Please contact Xbox Support using the Assistance section at the bottom of this page.
xxxx-xxxx-xxxx-xxxx-C000-003A
The software update failed while reading from the disc. Try the following:
1.Make sure that the disc is clean.
2.Put the disc in the disc drive and then turn your console off.
3.Turn on the console. The update process should complete.
Note The disc you insert must be the same disc that was in the console when the update began.
If you continue to get the same error, try the following steps:
1.Turn off your console.
2.Remove all console storage devices, including any USB flash drives, external hard drives or the internal hard drive on the Xbox 360 S console. Learn how to remove the hard drive.
3.Add your primary storage device, for example, the hard drive.
4.Turn on the console.
5.Try updating the console again.
xxxx-xxxx-xxxx-xxxx-C000-0099
xxxx-xxxx-xxxx-xxxx-C810-1012
xxxx-xxxx-xxxx-xxxx-C810-1011
xxxx-xxxx-xxxx-xxxx-C800-0080
This error occurs if your console has been tampered with or modified. Your console can no longer connect to Xbox LIVE, install software updates or play new games that require a console software update.
Physically disconnect your network cable or remove your Xbox 360 Wireless Network Adaptor from the console.
You can use the following steps to turn off the automatic sign-in so that you can play games offline. To turn off auto sign-in:
1.Restart your console.
2.Select No if you are prompted to update your console software.
3.Press the Guide button on your controller.
4.Go to Settings and then select Profile.
5.Select Sign-in Preferences.
6.Set Profile Auto Sign-in to Off.
7.Press the B button on your controller to return to the Xbox Dashboard.
Your console can now play your existing games offline. Any future attempts to sign into Xbox LIVE or update your console software will result in an error.
xxxx-xxxx-xxxx-xxxx-C000-016B
xxxx-xxxx-xxxx-xxxx-C005-3002
Your console had a problem during the update process. Carefully, follow these step-by-step instructions:
1.Eject the disc tray and remove any disc from the console.
Important Do not close the disc tray. Leave it open.
2.With the disc tray open, remove the power cord from the back of the console.
3.Gently push the disc tray about half-way back into the console.
4.Plug the power cord back into the console.
5.Push the power button on the console. The tray should close the rest of the way, then the console should restart and display the Xbox Dashboard.
Important Do not use the controller button or the disc tray eject button to turn on the console for this step.
6.Try updating your console software again.
The update should now continue. If the above steps do not work, the console might need to be repaired. Please contact Xbox Support using the Assistance section at the bottom of this page.
xxxx-xxxx-xxxx-xxxx-C000-003F
Reboot your console with the disc that prompted for an update. If that fails, try updating your console software by copying the update to a USB flash drive or CD.
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02-24-2012 11:43 PM
397D-397F-1380-2446-C000-0185
This is my code all the time. This really pisses me off because I just bought GOW3. And I just got a 12 month card. I swear, this has only happened once, but I feel like playing the PS3 from now on
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02-25-2012 12:13 AM
397D-0000-0080-0300-8007-2EE2
Thought this had been fixed when i was able to access the update but apparently not, from the lack of help from Microsoft kinda feel those with the problem should be compensated for the lack of service we have paid for
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02-25-2012 1:12 AM
If this is not fixed by the end of the week I plan to call Microsoft and ask for compensation. I spent more then my fair share of money on this system. God damnit, once you play online, you can't go back to offline!
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02-25-2012 11:51 AM
This is very true. Playing against other gamers is far better than any game against a machine, that is why we are so frustrated.
The problem does seen widespread just viewing this and other threads.
I have just tried again and still update fails.
Now have theses error codes.
397D-397F-A080-0F00-8007-2476
397D-0000-0800-0200-8015-1909
397D-0000-0800-0200-8015-1904
397D-397F-A080-0F00-8007-2EE2
I am going to attempt the update using a memory stick from this site as suggested in the "HELP" pages.
I will try this when I can find out where it is.
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02-25-2012 1:53 PM
FOUND THE INSTUCTIONS AND LINK TO DO THE UPDATE VIA MEMORY STICK
Copied files to memory stick
Loaded them onto XBOX
Got error code
397D-397F-2600-0F00-C000-0034
TURNED OFF AND REMOVED INTERNAL 250 GB DRIVE
Tried again
Now a new code
8007-2EE2
Restarted XBOX
Now another code
Quite different to others.
7fffffff-00000000-00000000
Turned XBOX off and back on again
I was then able to sign into XBOX Live.
Not all features seemed avaliable.
Did see 9 friends online but did not look at messages or what status/games playing etc.
Put a game in which loaded, I was then disconnected immeadiately from xbox live, game closed and received another code
397F-0000-D080-0200-8007-2746.
Please can Microsoft fix this soon, renewed XBOX Live a few weeks ago and cannot use it.
Looks like the PS3 until then.