hello there

i am having trouble doing the new update i have done everything that was on the surport website dont work so can you contact me cant go on live and

i have a another problem i cant recover my gamertag becuse i am using the same email as my friend so if my xbox gets cleared i wont be able to go on my xxi ellit3 ixx

account

so will i be able to ring xbox surport or somthing

 

maney thanks

what happens when you try to do the update?

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it loads nothing happends just sais downloading  it loads for five miniutes

the other thing is my router steel can cornect with all laptops and ipod , It sais the router is on three bars when i test cornection

it sais

cant download the update To test your cornection, open system settings and select network settings Test xbox live conection

If this persists go to www.xbox.com/support

status code: 335a - 0000 - 3080 - 0504 - 8007 - 274c

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well first thing you could try is connecting the router directly to ur xbox then we can rule out that its not ur connection.. if u cant move ur xbox that close, if ur willing you can allways go and purchase a eithernet cable thats up to 20ft long. if that dosent work let us know.

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Last updated August 18, 2021 Views 0 Applies to: