cannot install update

Hi there,

it sure sounds like something is going on with the 4GB internal flash.

And as far as I know you have tried all options available to try and fix this issue.

My advise is to contact Xbox Support via support.xbox.com/contact-us to see if they have anything to try before registering it for a repair at http://myservice.xbox.com

here you can try this: Copy to a USB flash drive

If you cannot connect your Xbox 360 console to the Internet, you can copy the console update from your computer to a USB flash drive and then install it on the console.

Note The USB flash drive must use the FAT32 file system.

   Plug your USB flash drive into a USB port on your computer.

   Download the update file.

   Click Save to save the console update .zip file on your computer.

   Unzip the file. If you are using Windows XP, Windows Vista, or Windows 7, double-click the .zip file to unzip it.

   Copy the contents of the .zip file to the root directory of your flash drive.

   Unplug the USB flash drive from your computer.

   Plug the flash drive into a USB port on your Xbox 360 console.

   Restart the console.

   When the console restarts, the installation program starts automatically. Select Yes when you are prompted to update the new console software.

and

Burn to a CD or DVD

You can update your Xbox 360 console software by downloading the update to your computer from Xbox.com, burning the update to a CD or DVD, and then installing the update on your console. Here's how:

   On your computer, download the update file.

   Click Save to save the console update .zip file on your computer.

   Unzip the file. If you are using Windows XP, Windows Vista, or Windows 7, double-click the .zip file to unzip it.

       If you are using Windows XP, Windows Vista, or Windows 7, double-click the .zip file to unzip it.

       If you are using an earlier version of Windows, you need to use a special software program to unzip the file (for example, WinZip).

   Insert a blank, writeable CD or DVD into your computer.

   Copy the contents of the .zip file to the root directory on your CD or DVD, and choose to write (burn) the files to the disc.

   Once the files have been burned to disc, remove that disc from your computer and insert it into the disc drive on your Xbox 360 console.

   Restart the console.

   When the console restarts, the installation program starts automatically. Select Yes when you are prompted to update the new console software.

hope that helps:)

RitzyBiscuit7: thanks for your input but as you can see in my initial post, I already tried installing the update from a USB flash drive.

oh I thought that was the memory for the xbox unit sorry, ok try this:

Reset XBOX 360 Failed System Updates

   With the console off, press and hold the sync up button.

   While holding the sync button press the power button to turn on the console

   Continue to hold the sync button until the Console has booted up completely.

   During the boot process the console should clear any failed updates, allowing you to use it normally.

then try to download the update from live or the USB

hope that helps:)

(I need to post the source because I think it has not been done yet for ambassadors-- http://www.factory-reset.com/wiki/XBOX_360 )

also have you tried this? settings system storage hovor over HDD hit Y clear system cache hit yes

@ Ritzy thanks for the suggestion but, clearing the cache was already tried (like mentioned in the Original threa'.

As far as I can tell, all things were already tried to fix this issue, that's why I advised to contact Xbox Support to see if they have any other things to try, before requesting a repair via the link I mentioned

@ Ritzy I tried the sync up button to clear any failed updates but that didn't help. Thanks for the suggestion though. Also, I already tried clearing the cache on the internal 4GB flash (three times). See my initial post.

I talked to a Xbox support rep and they wanted me to make sure that ports were not blocked on my router. Specifically, they wanted me to make sure the following ports were open: 88, 3073, 53, and 80. My ISP doesn't block any ports on their side. I also made sure the built-in firewall on my router was disabled and even set up the Xbox's IP address as a DMZ Hosted Device (just to make sure it was completely open to the internet). That didn't help either. I will be contacting Xbox support again to setup a repair.

ok sorry everyone I must not be seeing this at all, well powerless I hope you get it fixed soon :)

I have the exact same issue.  Why the F do we have to pay $79 for this repair. I have been reading that it has happened to several people after updating. Something about the update causes internal memory failure. Ridiculous!

I have the same issue too after download. I really don't think we should ALL have to pay for the repair when it's obvious it was the update that caused this.