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Windows Live Mail Server Error 0x800ccc90

I have 5 accounts that I check through Windows Live Mail.  4 of them still work fine but I can no longer receive e-mail for my default account (it appears i can still send from it, though).  The default account and 3 sub accounts are all through the same sbcglobal account so I would expect them to all behave the same.  I am having the same problem on my PC which runs Windows Live Mail 2009 and my laptop which runs Windows Live Mail 2011. I have been using Windows Live mail on both machines for years. The problem just started on both yesterday.

 

Here are the actual error messages:

Unable to send or receive messages for the Sbcglobal (emjesleese) account.

Server Error: 0x800CCC90
Server Response: -ERR inactivity timeout
Server: 'pop.sbcglobal.yahoo.com'
Windows Live Mail Error ID: 0x800420CD
Protocol: POP3
Port: 110
Secure(SSL): No

Unable to send or receive messages for the Sbcglobal (emjesleese) account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Server: 'pop.sbcglobal.yahoo.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 110
Secure(SSL): No

Any help resolving this issue would be much appreciated. Thank you!

I have the same issue with my Pacbell.net (also part of the sbcglobal. the problem started today. Here are the error messages
Unable to send or receive messages for the Pacbell (gautham) account. 

Server Error: 0x800CCC90
Server Response: -ERR inactivity timeout
Server: 'inbound.att.net'
Windows Live Mail Error ID: 0x800420CD
Protocol: POP3
Port: 995
Secure(SSL): Yes

Unable to send or receive messages for the Pacbell (gautham) account. 

Server Error: 0x800CCC90
Server Response: -ERR [SYS/TEMP] Server network problem. Please try again after sometime.
Server: 'inbound.att.net'
Windows Live Mail Error ID: 0x800420CD
Protocol: POP3
Port: 995
Secure(SSL): Yes

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Hi everyone,

This could be due to incorrect POP settings, or Firewall issue:

 

1.Incorrect POP settings (usually the SSL option for SMTP) – check with provider if it is required or not

 

2.Firewall blocking ports (usually port 25) – could be 3rd party since Windows Firewall generally allows this port through, unless specifically told not to do so.


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This is not the problem.  If you read my original post, I have 4 sbcglobal.net accounts I check through Windows Live Mial.  The POP settings are the same for all of them.  3 of the accounts synch just fine.  It is only the oldest, original, default, main acunt that all of a sudden no longer works.  Why would the POP settings work for 3 accounts but not the 4th?

 

Thank you!

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I'm having the same problem.  I have two accounts.  It is also my default account that is giving me the same error message referenced above.  My other account works fine.   The problem was sporadic.  Sometimes it worked; sometimes not.  Lately though, it does not work at all.  IT IS NOT A PASSWORD PROBLEM!!  IT IS NOT MY EMAIL PROVIDER...ATT.net. 

 

 I can't find a solution and I'm very frustrated and ready to give up windows live mail.

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I too have had the same error code for the last 11 days.
Unable to send or receive messages for the plus.pop.broadband.rogers.com account. The email server returned an error.

Server Error: 0x800CCC90
Server Response: -ERR inactivity timeout
Server: 'pop.broadband.rogers.com'
Windows Live Mail Error ID: 0x800CCC90
Protocol: POP3
Port: 110
Secure(SSL): No



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Since this dilemma is fairly recent for all of us, maybe it has something to do with the latest updates from Windows???

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Please read this article at Yahoo tech support: POP Authentication Failures. Note the date of the article; so far as I'm aware, the cause of these faults has yet to be identified. You may be able to find a similar article at your provider's website; I know AT&T have one.

One cause of such faults is having more than one device access the account. If you have a smart phone configured for push mail (where the server sends a message on to the phone as soon as it arrives, instead of waiting to be asked to send it via POP3), try disabling the push feature.

A remedy that works for some users some of the time is to log in to the same account via webmail. This seems to refresh the user's credentials at the server and makes access from the mail client possible.

This is a global problem affecting many mail client users whose mail service is powered by Yahoo.

Noel

 

Noel Burgess MVP (Ret'd)

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This is one of those frustrating intermittent problems that will take a long time to find. I'm a retired IT manager and I know the intermittent problems are the hardest to solve. 

From July 1-3, 2012 my default account worked fine through Windows Live Mail. Yesterday evening I started getting the password error again (NOTHING CHANGED FROM MY SIDE). Sounds like there's a bad server floating around somewhere.  Problems pop up based on which server a customer hits during the login process.

I don't have more than one device accessing the accounts.  I tried logging in to my webmail to refresh credentials.  It seemed to work one time but after that it didn't help. 

AT&T suggested that I delete the account and set it up again with new server names (Inbound and Outbound).  This did not work at all.  I changed my password through webmail and then updated it on Live Mail when prompted.  Didn't work!!

Hope Yahoo keeps on working on this problem. 

 

 

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Last updated December 26, 2022 Views 11,419 Applies to: