Windows Kernel Event ID :41
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Hi Algin,
The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut down cleanly, a Kernel Power Event 41 message is generated.
Before we proceed with the troubleshooting steps, please answer the questions given below.
a) Do you remember making any changes prior to this issue?
b) Did you check if all the drivers are up to date?
Let us follow the methods given below.
Method 1: Run System maintenance troubleshooter.
Follow these steps:
a) Press Windows key + W on the keyboard
b) Type Troubleshooter then click on Settings under the Search field
c) In Settings click on Find and Fix Problems
d) Click on System and security
e) Click System maintenance follow the prompts from there.
Method 2: Try booting the computer in safe mode and perform a clean boot.
Step 1: Perform Safe Mode
Click the link and follow the steps “Windows Startup Settings (including safe mode)”
http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
Check if you face the same issue in safe mode. If the issue doesn’t persists in safe mode, the place the computer in clean boot and check.
Step 2: Perform Clean Boot.
To help troubleshoot error messages and other issues, you can start Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
http://support.microsoft.com/kb/929135
Important: Reset the computer to start as usual.
Note: After you have finished troubleshooting, follow these steps to boot to normal startup.
a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ‘MSCONFIG’ and click ‘Ok’.
c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.
d) When you are prompted to restart the computer, click ‘Restart’.
If the issue persists, I would suggest you to perform a system restore and check if it helps.
Method 3: Perform a system restore.
Refer to the link given below and follow the instructions for system restore.
How to restore, refresh, or reset your PC
http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc
Also refer to the article given below.
Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2
http://support.microsoft.com/kb/2028504
Hope the information was helpful, if you have any further queries, feel free to post. We will be glad to assist you.
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Question Info
Last updated April 16, 2020 Views 14,811 Applies to: