Had a Virus, Slow Startup and has "I/O error status 0xC0000185"

Original Title: I/O error status 0xC0000185
 Hi, I have just gotten home from being away on holidays, and found a fairly drastic problem with my computer. I turned it on, it started to go through the window startup. When it got to the window starting screen, it froze. So I restarted it and put into safe to do a virus scan. This found one virus, I prompt resolved that issue. I then restarted my computer and it is now extremely slow (taking about 3-4 mins to open the start menu) and is also coming up with I/O status errors and 0xC0000185 errors, and seem almost unable to open any program
Answer
Answer

Hi,
Follow the suggestions and see if it helps.

Method 1
You may run a complete virus scan.
Microsoft Safety Scanner
http://www.microsoft.com/security/scanner/en-au/default.aspx
Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again. It also performs check disk and you may lose amount of data.

Method 2

Check if the issue exists in a clean boot state.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
Note : After troubleshooting follow Step 7: Reset the computer to start as usual 

Method 3
You may run Check disk.
Check a drive for errors
http://windows.microsoft.com/en-us/windows7/Check-a-drive-for-errors
Note: When you run the check disk, there are chances of losing data so you can take a backup of your files before running check disk.
 
Method 4
You may restore the computer’s settings to a date when it was working fine before.
System Restore
http://windows.microsoft.com/en-US/windows7/products/features/system-restore

Also see:
Optimize Windows 7 for better performance
http://windows.microsoft.com/en-US/windows7/Optimize-Windows-7-for-better-performance

 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated March 13, 2019 Views 6,453 Applies to: