How to fix "ms-windows-store:purgecaches app didn't start"

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you are unable to open Windows Store. We will help you to resolve the issue.

This issue may arise when some of the Windows components gets corrupted.  

I would suggest you to try running Windows store app troubleshooter and check if it helps.

Follow the below steps:

• Type troubleshooting in the Search area on the taskbar.
• Click on View all on the left panel of the Troubleshooting Windows.
• Select Windows store Apps.
• Follow the on screen instruction.

If the issue persists,

• Open the Task manager.  Here’s a tip:  Press CTRL+Shift+ESC. 
• Click File > Run New Task 
• Make sure you have a check mark beside “Create this task with administrative privileges” 
• Type Powershell 
• Type the following in the Powershell prompt:
  $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest 
• Close the Powershell window
• Reboot the computer and check if it helps.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.