Windows 10 Creator Update leads to frame rate stuttering and slow performance is there a fix?

Specs:

GPU: Geforce GTX 1070 8 GB VRAM

CPU: Intel i7 Quad Core Processor 6700k CPU @ 4.00GHZ and Overclocked with liquid cooling

Motherboard: Gigabyte G1 Gaming also overclocked

Ram: 2 sticks at 32 GB at 2300 speed

Startup is on 1tb SSD I have 600GB free on this drive

I also have a 1tb hard disk for storing games and a 3tb hard disk for storing school files.

My process for troubleshooting with no results.

Also, windows 10 is up to date to date as well as all drivers Nvidia graphics card panel is all correct as well. Microsoft DVR, gaming mode has also been tested on and off with no difference. Game boost has also been tested on and off with no difference. I have also turned off all background processes running via background apps found in the settings panel. I have also used windows run msconfig to turn off unnecessary services this gave a slight boost but not for long. I have also eliminated all startup programs this also had a slight boost but not for long. I also checked for viruses and malware there were none to be found. I also performed a disk defragmentation and disk clean up all of this with no results in a higher performance or frame rates returning to normal. Finally, I also tested the old shut down and restart this did not work.

It is mostly performance issues I am having the windows 10 creator update. From bootup used to take 30 to 40 seconds now, it takes 60 to 80 seconds. Opening task manager used to be instant now it takes 10 seconds to load. Opening chrome used to be instant now takes 5 seconds to load. Dragging chrome from one screen to the other used to be instant now it lags behind by two or three seconds. Playing video games such as League of Legends I would have 144 fps constant now it is stuttering and dropping every 2 seconds when moving the character side to side but will only stutter with heavy particles when going straight. When opening task manager CPU usage is at 88% on average and when playing League of Legends it handles 25 to 30% CPU load. Also the c: drive is being overloaded when using moderately intensive programs but slows to a grinding halt when using photoshop.

If I am missing something, please comment, or if you have any thoughts or ideas on how to fix the performance and frame rate drops it would be greatly appreciated. Also if you need screenshots of the task manager for reference I would be more than glad to provide it.

Answer
Answer

Thanks Greg, 

Engineering is aware of the problem and I previously posted asking people to submit a trace so that we could dig into the issue and figure out what's going on.  To date, we only have three submissions (and we appreciate those that submitted) but that is not a large enough sample to work with.  Given the number of people posting on this thread I know we can get more - so if you are still experiencing this problem please follow the steps below to capture and submit a trace to Microsoft using the Feedback App.  Engineering asked me to update the submission guidance to include a specific category and subcategory to make sure it is easily found for triage. 

To submit a feedback item on this issue please follow these steps:

  1. Search for “Feedback Hub” in Cortana search, then launch the app
  2. Navigate to Feedback in the left menu, then press + Add new feedback
  3. Important: Select the Problem button, share any details you think are relevant but especially what Game your seeing problems with and if its all games note that as well and list the top ones in parenthesis and if you experience the problem with or without the Game Bar being used.
  4. Important: Select Apps & Games category, Game Performance and Compatibility subcategory. 
  5. Important: Click Begin monitoring (or Start capture) near the end of the form
  6. Launch your game to reproduce the problem (once you see the frames stuttering keep running a minimum of 10-15 seconds. 
  7. Close your game and click Stop monitoring when you’re done
  8. Once you’ve completed the form and monitoring, Submit
  9. Click Continue using Feedback Hub
  10. Click My feedback at the top, then find the item you submitted (it may take a while to appear)
  11. Open the item you submitted, then click Share
  12. Click Copy link, then paste the link here in your response (it will look like https://aka.ms/<unique link>)

Thanks everyone,

Paul

Paul Aaron

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Answer
Answer

Hello everyone,

We are still working hard to address this issue.  Its been a difficult problem to solve and while engineering has been working with the available data we have from telemetry and previously submitted feedback items we really need more help from all of you to figure this one out.  We need more traces from affected PCs so we need more Feedback submissions.  Given the number of people posting on this thread I know we can get more - so if you are still experiencing this problem or experiencing it for the first time please follow the steps below to capture and submit a trace to Microsoft using the Feedback App. 

 

To submit a feedback item on this issue please follow these steps:

  1. Search for “Feedback Hub” in Cortana search, then launch the app

2.     Navigate to Feedback in the left menu, then press + Add new feedback

3.     Important: Select the Problem button, share any details you think are relevant but especially what Game your seeing problems with and if it's all games note that as well and list the top ones in parenthesis and if you experience the problem with or without the Game Bar being used.

4.     Important: Select Apps & Games category, Game Performance and Compatibility subcategory. 

5.     Important: Click Begin monitoring (or Start capture) near the end of the form

6.     Launch your game to reproduce the problem (once you see the frames stuttering keep running a minimum of 10-15 seconds. 

7.     Close your game and click Stop monitoring when you’re done

8.     Once you’ve completed the form and monitoring, Submit

9.     Click Continue using Feedback Hub

10.  Click My feedback at the top, then find the item you submitted (it may take a while to appear)

11.  Open the item you submitted, then click Share

12.  Click Copy link, then paste the link here in your response (it will look like https://aka.ms/<unique link>)

 

Thanks, everyone,

 

Paul

Paul Aaron

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Question Info


Last updated August 24, 2021 Views 30,656 Applies to: