I use Word 2016, running on Windows 10. I use vast numbers of Macros, autocorrects and autotext, all saved in the Normal template. The template has just been wiped without my intervention and reset to a factory default, losing all my settings, macros etc. This has happened before (I saved a spare 'Normal' after that, which seems to have vanished.)
Why is this happening and how can I stop it? Is there a keypress perhaps which I inadvertently used? (Erm, it has changed the keyboard to an American one too!)