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February 27, 2024
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outlook.com email search doesn't work
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Many thanks.
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I'm disgusted with them panic 2
I feel so badly let down by their atrocious attitude towards helping us.
It's obvious to a blind man that the problem lies at their end.
I wish they'd never forced me change from Hotmail to this garbage.
I very rarely had trouble with hotmail. I was with them for years. On the odd occasion that there was some sort of glitch, Hotmail in the past were very helpful and would get the problem sorted out quickly as a rule. Not like this lot.
It's disgraceful. I'ts absolutely disgraceful the way they are conducting themselves over this one.
I absolutely agree that they are expecting too much by telling us to do this... try that... all the technical stuff most people haven't got a clue about.
AND get this one panic 2 I told them I didn't understand what they were talking about with their re-indexing, fiddling logs, cache, browser otimizsations, download Windows live mail etc. etc. so guess what? THEY told me to get someone to help me!!!
(What do they think their job is I wonder?)
I wouldn't pay any of them out in brass washers for what they've done so far to sort this problem out.
It's a disgrace that in this day and age, when we can send men to the Moon and land probes on Mars, they can't even maintian a search engine that works properly.
It's so frustrating that people like us are having to waste so much time on this when, in my opinion, it could be sorted out fairly quickly if only they could be bothered to get a proper programmer to look at it.
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Hi all,
Bob here in Vancouver, B.C......... I have had the same problem ...outlook search not working for some time now.
I am going to call Microsoft HQ on a land line later today and see if I can get somewhere.
I'll keep you posted,
Cheers,
Bob
PS ..... I also have access to someone who works for Microsoft here in Vancouver that I can give my outlook account info to and he can try to resolve this problem.
VERY much aprreciated Bob.
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indeed, thanks Bob! You could finally unlock the key to this very annoying problem.
panic 2 and Bob
Take a look at this thread on the same subject : http://answers.microsoft.com/en-us/windowslive/forum/mail-email/email-search-feature-not-working-with-new-outlook/52051c15-967d-47c0-8338-b9832bfd24da?page=2&rtAction=1380024452960
Especially please take a look at the 'help' offered to me September 23 by the moderator Francis_S
He's trying to suggest that the emails that don't come up in the search don't really exist, that they've somehow and mysteriously been deleted...
Well maybe I need to go to Specsavers because I am able to see that these emails actually DO exist, I open and read them almost every day.
Bob, this answer from the moderator is typical the sort of tosh that we are being offered.
I really hope that you can get somewhere when you phone these people up at their HQ and speak to your friend about this debacle.
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Thanks for the update.
In accordance with Praetorian55's recent findings, i tried the hotmail/outlook connector recommended for a fix of this same problem before and found it to be useless. You would think that if this has been a problem before, as soon as they heard about it occurring again, they would have immediately contacted their programmers to try and fix it.
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