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SFC /scannow fails to fix corrupt file(s)

I tried running sfc /scannow in an administrator-run cmd window but after the process finished, it said that it could not repair some corrupted files.  I used a program called SFCFix version 2.4.5.0 by niemiro to try and repair the rest of the files but one file was not able to be repaired and the program suggested I do it manually and seek help from a forum page such as this one.

Please help me manually repair my corrupted file.  The log file of SFCFix follows:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-04 01:16:46.537
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.




AutoAnalysis::
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.17415.

CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\utc.app.json
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\telemetry.ASM-WindowsDefault.json


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     2
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        1
   SURT total detected corruption count:          0
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-07-04 23:48:48.501
----------------------EOF-----------------------

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Hello,

Welcome to Microsoft Community. I will certainly help you with the issue that you are facing. I would like to ask you:

  • What were the issues that you are facing with the system for which you ran the SFC scan?
  • Are you using any third-party security software on your computer?

When such errors occur, usually reinstalling or doing a repair installation is the best choice of action. However, we can try to repair these files and check if it helps. To do so, refer to the steps below:

  1. Open the start screen and type "cmd"
  2. Right click on the command prompt and click on "Run as administrator".
  3. Type the following commands and hit enter after each.

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

 

Once you run these commands, restart the system and check.

 

You may also refer to,

 

Fix Windows corruption errors by using DISM or System Update Readiness tool 

Hope this information was helpful. Do reply with the results once you have tried this step.

Thank you

Regards,
Sahil Bali

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The issues that I was facing with the system for which I ran the SFC scan was the following error:

"Windows Resource Protection found corrupt files but was unable to fix some of them.  Details are included in the CBS.log windir\Logs\CBS\CBS.log.  For example C:\Windows\Logs\CBS\CBS.log.  Note that logging is currently not supported in offline servicing scenarios."

I've uploaded that CBS.log file here:

"http://www.megafileupload.com/4Kdl/CBS.log"

I'm using McAfee Security Suite provided by my ISP, Cox Communications.  I'm also using Ad-Aware Free Antivirus with Real-time protection.

I ran cmd as an administrator on my system and entered the following command:

"DISM.exe /Online /Cleanup-image /Scanhealth"

And the process completed successfully.

In the same window, I entered the next command:

"DISM.exe /Online /Cleanup-image /Restorehealth"

The process did not complete successfully and it notified me of Error 0x800f0906:

"The source files could not be downloaded.  Use the 'source' option to specify the location of the files that are required to restore the feature.  For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077."

I have uploaded that DISM log file here:

"http://www.megafileupload.com/4Kip/dism.log"

Upon running the SFCFix exe again, I received the same above error (0x800f0906) with the same DISM log file as above.

I referred to both the go.microsoft.com/fwlink/?LinkId=243077 link as suggested in the error above and the

"Fix Windows corruption errors by using DISM or System Update Readiness tool" 

that you suggested at the end of your post, but neither webiste was helpful.

---

Please advice what I should do next.  Thanks in advance for your prompt response(s).

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Because you are receiving the "could not find source files" you need to mount a win 8 image and use this command

DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess  Where "X" is the drive letter where the ISO is located.  Simply change the "X" to the correct drive letter

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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When you say mount a win 8 image, do you mean insert my windows 8 cd and then enter that command or something else?

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Either DVD or USB>right click>mount

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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When I try to right click on the drive that the windows 8 dvd is located in, my explorer.exe crashes every time.  What do I do now?

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I am curious why you did not sty at sysnative (where you got SFCfix)?

I suspect it is time to do a reset to factory or at least a refresh.  There are far too many thing broken

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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I didn't post at sysnative, I found SFCfix online.  A refresh will fix all my problems?

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Also, did you mean right click on a windows 8 iso or the drive where the windows 8 dvd is located?

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I tried the dism source command you specified with another computer I have and I am unable to find "mount" once I right click on the drive the windows 8 dvd is located in.

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Last updated May 16, 2023 Views 6,925 Applies to: