error Code: 0x80070005 downloading from Microsoft store

Fitbit App  will not download to my PC getting error Code: 0x80070005.  Is there any fix for this?
Hi,

Does this happen for all other apps as well?
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

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Hi SB. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

See troubleshooting steps for installing FitBit:
https://community.fitbit.com/t5/Windows-10-App/...
https://community.fitbit.com/t5/Windows-10-App/...
https://help.fitbit.com/articles/en_US/Help_art...

If this is happening with other apps you can repair Windows Installer and/or the Store:
Right click task bar to open Task Manager. If necessary show More Details

On Details tab look for msiexec.exe, highlight to End Task.

Now try install or uninstall again.

If this doesn’t help you can try to Fix problems that block programs from being installed or removed: https://support.microsoft.com/en-us/help/17588/...



I'll give you everything possible to repair the store:

See if the fixes here help: https://www.pcworld.com/article/3053099/windows...

Try running the Windows Store apps Troubleshooter at Settings > Update & Security > Troubleshoot.

Try resetting the Store cache: http://www.thewindowsclub.com/reset-windows-sto...

If that fails go to Settings>Apps and highlight Microsoft Store, choose Advanced Settings, then Reset. After it resets, restart PC.

If that fails then reinstall Store. Type CMD in Start Search, right click Command Prompt result to Run as Administrator, copy the following code and paste it into the box using the Edit tools from Box's top left dropdown menu, press Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage *WindowsStore*).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

This can be symptomatic of corruption. I would Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1809 which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

______________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Hello,

Try re-registering Store app. Perform these steps:

1. Search for Windows PowerShell using Cortana or Windows Search.

2. From results, right click on Windows PowerShell and select Run as administrator.

3. Then type following command and press Enter key:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Let the command complete.

4. Close Windows PowerShell and check Store app, it should work fine now.

Let us know if this helps!
_____________________________________________________________________________________

Helping Windows users, since 2010 · Please remember to mark replies as answers, if they helps!

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yes I have the same issue with windows themes

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1. Try Wsreset: First see if Windows Store Reset works. This should Reset Windows 10 Store cache and if there is a problem with cache, this would clear it.
a. Open Run dialog box(Win+R)
b. Type in wsreset and Press Enter

2. The next step if Wsreset doesn't help is to Reset the Store app. To do this, follow the steps:
a. Open Run Dialog box( Windows+R key)
b. Type in ms-settings:appsfeatures and Press Enter(Alternatively, Start>Settings>Apps and features)
c. Locate Microsoft Store
d. Click Advanced Options
e. Locate and click Reset Button

3. Reset Windows Update components: Resetting Windows update components might also help. Here is an article on how to do that.

a. https://www.yourwindowsguide.com/2015/12/reset-...
4. Check for necessary services: Windows Store is dependent on some Services. Please check if the services are running and Automatic as given below.

a. Right-click Start>Run and Type in Services.msc to open Services.
b. Make sure the status of the following services is Automatic and running
i. Windows License Manager
ii. Background Intelligence Transfer service
iii. Cryptographic Services
iv. Windows Update
v. Windows Store

c. If something is not as intended, you can try Restoring default services
https://www.dropbox.com/s/vw3g7llzu6niode/Resto...

5. Repair install: The last Restort is a reinstallation of Windows. You can do a repair install, which keeps everything including your apps and files.
a. https://www.yourwindowsguide.com/2016/06/how-to...

Originally written at https://www.yourwindowsguide.com/2018/08/resolv...

Disclaimer: The content is written from a Microsoft MVP, so it is safe.
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

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Last updated October 10, 2023 Views 15,910 Applies to: