Ask a new question

Windows 10 screen Burn-in/Ghosting

Hey, I recently got a Surface Book 2 a few months ago and am noticing that images that have been on screen for a while sort of burn in and stay there, i tried updating my display driver but everything is up to date. What should I do?
Hi,
Does the burn in appear when you boot to UEFI menu too?
https://support.microsoft.com/en-in/help/402353...
If it does, probably this is a display error which you would have to replace.
Mark Yes below the post if it helped or resolved your problem

Opinions expressed are solely my own and do not represent the views or opinions of Microsoft.

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hey, thanks for the response. I can't seem to get the burn in to appear in that menu, although I have only been seeing the burn-in on darker apps, like photoshop or spotify so its hard to tell if it would actually show up if the menu was darker in color.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Okay, so it looks to be a Software error.
Please ask a new question in Surface forum for better help:
https://answers.microsoft.com/en-us/surface
Mark Yes below the post if it helped or resolved your problem

Opinions expressed are solely my own and do not represent the views or opinions of Microsoft.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated February 26, 2024 Views 5,376 Applies to: