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Microsoft Store Error 0x80131500

I recently upgraded a laptop to Windows 10, all files and applications remained in place.

The Microsoft Store will not work however, it simply displays an error message saying "Try that again. Page could not be loaded. Please try again later." Code 0x80131500

Windows is up to date as of today (10/02/2020)

I have tried all the solutions in this thread (https://answers.microsoft.com/en-us/windows/forum/all/micxrosoft-store-error-code-0x80131500/41d2d363-83ee-4b5d-ba43-615ca63bb1bf) including:

wsreset.exe
Resetting the store in Settings > Apps > MS Store > Advanced Settings

Using Google DNS (8.8.8.8, 8.8.4.4)
Unloading and reloading the Store via PowerShell

Disabling TLS 1.0 and 1.1, disabling SSL3.0

Running Ccleaner and fixing all registry errors.

Running v1909 Build 18363.628

Please help! Thanks.

Hi, LibraryGirlUK

My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today.

Follow these steps to repair the Microsoft Store and Apps:

1) launch powershell

2) Set-ExecutionPolicy Unrestricted

You have to select (Yes to All)

3) Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your system

Check the link to better understand how to execute the commands:

https://www.digitalcitizen.life/how-reinstall-a...

You can also download this application to try to repair the Microsoft Store.

http://aka.ms/diag_apps10

You can also reset the Microsoft Store

https://www.tenforums.com/tutorials/15057-clear...


Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Hi Jeffrey,

Thank you so much for your reply.

The PowerShell commands ran, but with several errors stating that it was unable to update as the resource was in use (see screenshot)

I ran the application to repair the Microsoft Store, this did not work.

I've just followed the instructions from the third link and I'm afraid that did not work either!

I've checked that the BITS and Windows Update services are set to automatically start, and I ran the Troubleshooting app from Settings.  I also deleted the contents of the Datastore folder from Software Distribution.

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Did you make sure you entered Powershell as Administrator?

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Did you make sure you entered Powershell as Administrator?

Yes, I right clicked and Ran as Administrator.

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I recommend that you repair Windows completely before you must make a backup of your personal files, third-party software will be removed. Here the link to download the Windows ISO.

https://www.microsoft.com/en-us/software-downlo...

https://www.kapilarya.com/how-to-repair-windows...

https://www.tenforums.com/tutorials/16397-repai...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Last updated April 24, 2024 Views 10,436 Applies to: