My son has downloaded something on his laptop that I cannot remove in the control panel no matter what I do...I have done a full scan, an offline scan etc..tried to see if my threat protection/definitions were up to date, but got this message...I suspect he has downloaded some programs that had adware known as COOL SAVE attached...this is the program I CANNOT uninstall through the control panel...his Microsoft Edge browser is basically useless because of this...Is there any way I can remove this manually since my Windows Defender is not detecting this threat through scans?? Please reply...
Thank you..
***Moved from: (Virus and Malware / Windows Defender / Updating Virus and Spyware Definitions / Windows 10 )***