Status code 80072746 when I try to download

I just moved into a new house and we switched providers to Hughes  internet. My problem is every time I try to download the Battlefield multiplayer update I get status code 80072746. It would be much appreciated if anyone could help me solve this dilemma.

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Router brand/Model Number                                                                                                                                                                                                                                                                Cisco/ Linksys E1550

Modem brand/ Model Number                                                                                                                                                                                                                                                               Hughes/HT 1000

Xbox Type/Wireless Adapter                                                                                                                                                                                                                                                                   Xbox 360 Slim/Datel Wireless 'N' Networking Adapter

 

I also cant access my account in the settings tab to the far right of the dashboard. I get status code 80072746-00b96084-1ed9e66e

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Hey SpeciousDennis! This error can occur for a couple different reasons - if temporary files on your Xbox 360 console are corrupted, or if you need to open network ports. To troubleshoot, can I have you try the following steps:
 

Solution 1: Clear your system cache

If you still get status code 80072746, try the next solution.
 

Solution 2: Clear your Marketplace system cache

The Xbox 360 console also stores temporary files for Xbox LIVE Marketplace. Clearing the Marketplace cache may fix this problem. Follow these steps:

  • On your console, go to My Xbox, and select System Settings.
  • Select Memory, and then select your primary storage device.
  • Select System Items.
  • Select Marketplace System Data.
  • Select Delete.
  • Restart your console.
  • Try to access Xbox LIVE Marketplace.
  • If you still get status code 80072746, try the next solution.

 

Solution 3: Open network ports

If you have a firewall or are connected to a network through your workplace or school, you might need to open network ports in order for your Xbox 360 console to communicate with Xbox LIVE. See Network ports used by Xbox LIVE for help with opening network ports.

Let us know how these steps go! 

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I had cleared both of my cache yesterday and nothing changed. I was able to unblock Anonymous Internet Requests, but was unable to forward my ports every time I tried to enable it, I got this message from webpage saying " You cannot use the Router IP, network or broadcast address." I don't know what to do from here. I was also told by someone that because Hughes Net is a satellite internet company it has a higher ping then what xbox normally operates off of, so i don't know if that is the cause of my xbox being unable to download stuff or not. It is so frustrating to have a Gears of War Judgment early access demo and being unable to download it.

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I would get a hold of connectivity at 18004MYXBOX. I know for a fact that Hughes net gives xbox horrible issues. (personal experience) They can help you out pretty quick.

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Do you know if their phone service is open on Sundays?

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Last updated August 18, 2021 Views 147 Applies to: